Hilaire Labatte
Montgomery,AL
Summary
With a proven track record at Lanah Larson, I excel in patient care collaboration and medication administration, enhancing patient well-being and safety. My respectful and compassionate approach, combined with a keen ability to improve care plans, positions me as a standout in healthcare. Achievements include significant protocol improvements and a patient satisfaction increase.
Overview
34
34
years of professional experience
Work History
Patient Care
Lanah Larson
3195 River Rd Green Cove , FL
06.2021 - 09.2024
- Collaborated with physicians regarding patient care and treatment plans.
- Developed, evaluated and implemented protocols for patient care.
- Documented patient care services in an organized manner.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Answered patient call signals and signal lights to determine patients' needs.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Assisted patients with daily activities such as bathing, dressing, and grooming.
- Engaged with patient family and friends to provide courteous visit experience.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
HHA
Granny Nannies Licensing Group
8130 Baymeadows Circle , FL
06.2020 - 03.2021
- Organized client's personal items for easy access during daily activities.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Provided entertainment and companionship through conversation, reading, and board games.
- Delivered basic direct patient care, dressing changes, room organization and patient transport.
- Promoted patient's mental alertness and physical agility through involvement in activities of interest and delivered basic emotional and psychological support to patient and family.
- Performed vital signs checks and monitored patient health conditions.
Customer Service
Public Super Markets
1255 US Hwy Vero Beach , FL
04.2015 - 05.2020
- Drafted reports on customer service performance metrics.
- Managed customer service inquiries, complaints, escalations.
- Identified opportunities to improve customer service processes.
- Handled customer inquiries and complaints regarding bagging service with professionalism.
- Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
- Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.
- Retrieved grocery carts from parking lot and returned to appropriate areas.
- Assisted customers with loading their purchases into their vehicles.
- Stocked shelves when needed and notated shortages.
- Maintained cleanliness and organization of bagging area to ensure efficient workflow.
- Greeted customers entering the store with a friendly attitude.
Accounting Manager
PCG Public Partnerships
Port Au Prince , Haiti
08.1990 - 01.2010
- Evaluated internal control systems to ensure adherence to corporate policies and procedures.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Ensured compliance with local, state, and federal government reporting requirements and tax filings.
- Coordinated with other departments such as Risk Management, Accounting, and Customer Service to resolve customer complaints promptly.
- Collaborated with accounting management to produce accurate and timely financial paperwork and reports for AP and AR, budget administration, and year-end closing requirements.
- Managed accounting and management records by outlining improvement areas, advised on cost savings and confirmed that internal controls safeguarded company's assets.
- Reviewed management's reports to identify discrepancies or irregularities in accounting practices.
- Performed detailed accounting analysis on a variety of topics as needed by management.
- Conducted research into applicable laws and regulations related to property management accounting matters.
- Collaborated with finance and accounting departments to deliver comprehensive financial information to facilitate decision making for management, stakeholders and parent company.
Education
MBA - Commercials Economics Industry
College University IHECE
Haiti 06-1992
M.D. - Lord of Accounting
Jean Pesiod University
Port Au Prince Haiti06-1990
Skills
- Postpartum patient care
- Patient care technician (NCPCT)
- Patient care collaboration
- Neurosurgical patient care
- Improve patient care
- Documentation
- Safety awareness
- Respectful and compassionate
- Medication administration
- Care plan assessment
- Nutrition
Timeline
Patient Care
Lanah Larson
06.2021 - 09.2024
HHA
Granny Nannies Licensing Group
06.2020 - 03.2021
Customer Service
Public Super Markets
04.2015 - 05.2020
Accounting Manager
PCG Public Partnerships
08.1990 - 01.2010
MBA - Commercials Economics Industry
College University IHECE
M.D. - Lord of Accounting
Jean Pesiod University
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