Hilan Younis
Lincoln,NE
Summary
Childcare professional skilled at remaining calm under pressure while keeping the daycare setting light and playful. Works hard to identify and address behavioral and educational issues. Patient and dedicated and enthusiastic about working with children of all ages. Seeks a position in a daycare setting. Results-oriented Sales Representative with more than five months of progressive experience in quota-driven environments. Driven, proactive and innovative marketer highly proficient in managing high lead loads. Sales Representative trained in all aspects of customer relations, contract preparation, and route management. Organized, detail-oriented and resourceful. Seeking ground-floor position with growing company. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
8
8
years of professional experience
Work History
Lead Teacher
Coddington Learning Center
05.2023 - Current
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Observed and recorded teacher methods to suggest improvements and increase student interest.
- Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
- Coordinated field trips for classes and wrote detailed itineraries for student safety.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Assistant Account Manager
FACTS Management/ Nelnet Business Solution
05.2017 - Current
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met existing customers to review current services
- Developed and maintained strong working relationships with professionals within assigned territory.
- Analyzed and reported on customer activity, business trends and areas of concern.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Maintained current knowledge of evolving changes in marketplace.
Sales Person
Denver Auto Sales
04.2016 - Current
- Greeted store customers promptly and responded to questions with knowledgeable service.
- Completed documentation for product and service sales.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Evaluate competitors and performed market research.
- Developed and delivered engaging sales presentations to convey product benefits.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Utilized software to manage customer accounts and track performance metrics.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Achieved 3-5 car sales monthly goals
- Developed and implemented sales strategies to increase profits.
- Generated new leads through networking and attending industry events
Lead Teacher
KIDZONE
07.2019 - 03.2020
- Observed and recorded teacher methods to suggest improvements and increase student interest.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
Server
Legacy Terrace Retirement Communities
04.2015 - 12.2016
- Assisted guests with making menu choices in informative and helpful fashion
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Answered questions about menu selections and made recommendations when requested
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests
- Regularly checked on guests to ensure satisfaction with each food course and beverages
- Managed closing duties, including restocking items.
- Delivered exceptional, friendly and fast service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Bachelor of Science - Middle Grades
Peru State College
Peru, NE2024
High School Diploma - General
North Star High School
Lincoln, NE05.2015
Skills
- Time management ability
- Classroom management
- Patient
- Calm under pressure
- Positive and cheerful
- Exceptional organizational skills
- Reliable
- Approachable
- Complex problem solver
- Billing and Payment Processing
- Effective Communicator
- Loyalty Building
Accomplishments
- Awarded "Outstanding Employee" in 2016 at Denver Auto Sales
- Helped more than two students reach their IEP goals
- Facilitated small reading and writing groups, phonics groups and math groups for grades two through five
- Managed classes of up to 20 students
- Designed weekly lesson plans focused on age and level-appropriate material.
Languages
Kurdish
Native or Bilingual
Timeline
Lead Teacher
Coddington Learning Center
05.2023 - Current
Lead Teacher
KIDZONE
07.2019 - 03.2020
Assistant Account Manager
FACTS Management/ Nelnet Business Solution
05.2017 - Current
Sales Person
Denver Auto Sales
04.2016 - Current
Server
Legacy Terrace Retirement Communities
04.2015 - 12.2016
Bachelor of Science - Middle Grades
Peru State College
High School Diploma - General
North Star High School
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