Hilaria Arispe
San Antonio
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Taco Cabana. Proven ability to enhance operational efficiency and optimize inventory management. Skilled in problem-solving and staff management, consistently delivering exceptional service and fostering a positive work environment. Committed to achieving high standards in fast-paced settings.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Taco Cabana
04.2016 - Current
- Assisted in managing daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored team members on food safety and operational procedures.
- Executed inventory management tasks, optimizing stock levels to reduce waste.
- Performed closing operations, including conducting safe counts, cash deposits and managing inventory.
Postal Clerk
Windcrest Post Office
10.2016 - 07.2018
- Assisted customers with inquiries and provided information on postal services
- Processed incoming mail using automated system
- Maintained inventory of postal supplies and ensured adequate stock levels
- Organized packages for delivery, ensuring proper labeling and documentation
- Cashed out guest for stamps and postal transactions
- Faxed and emailed total sales to main postal office
Shift Leader
El Pollo Loco
03.2012 - 04.2016
- Supervised team members to ensure adherence to operational standards and exceptional
- Trained new employees on food safety protocols, menu knowledge, and company policies for successful onboarding.
- Monitored inventory levels to prevent shortages and minimize waste through effective stock management practices.
Stocker
Ross Dress for Less
04.2015 - 09.2015
- Ensured merchandise was systematically organized and restocked on sales floor.
- Collaborated with team members to optimize stock replenishment processes and reduce downtime.
- Processed incoming inventory
Shift Manager
Jack in the Box
01.2009 - 12.2010
- Supervised team performance to ensure efficient operations during peak hours.
- Trained and mentored new staff on food safety and customer service protocols.
- Implemented daily inventory checks to maintain stock levels and reduce waste.
- Monitored and enforced compliance with health and safety regulations.
Customer Service Cashier
The Disney Store
11.2006 - 01.2009
- Processed customer transactions efficiently using POS systems.
- Delivered exceptional service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer and balanced daily financial reports.
- Assisted in merchandising efforts, enhancing product displays to attract customers.
- Supported guests in finding products on sales floor.
Education
High School Diploma -
Robert E Lee High School
San Antonio, TX06.2009
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff management
- Workload management
Timeline
Postal Clerk
Windcrest Post Office
10.2016 - 07.2018
Assistant Manager
Taco Cabana
04.2016 - Current
Stocker
Ross Dress for Less
04.2015 - 09.2015
Shift Leader
El Pollo Loco
03.2012 - 04.2016
Shift Manager
Jack in the Box
01.2009 - 12.2010
Customer Service Cashier
The Disney Store
11.2006 - 01.2009
High School Diploma -
Robert E Lee High School
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