Hilario Hichez
Tampa,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Highly efficient Core Driller well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level associate position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Concrete Core Drilling Assocate
CapMen Core Drilling Company
08.2021 - 09.2023
- Worked varied hours to meet business needs.
- Volunteered for extra shifts during emergencies and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers at job sites and by telephone, going above and beyond to serve needs.
- Managed efficient secured areas and co-workers protection. operations.
- Listened to customer needs and desires to identify and recommend optimal solutions.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped with planning, and promoted key services.
Facility Manager
Centro Asturiano De Tampa
07.2012 - 08.2020
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- I started at Centro as an associate. After that I was a housekeeping supervisor *(I have a good and strong background in cleaning).
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Conducted routinely inspections of facility grounds, external structure, systems, and equipment.
- Handled customer relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for customers.
- Managed parking lot by monitoring parking spaces to promote easy accessibility for customers during events.
- Maintained facility grounds, equipment and safety compliance.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Ordered, maintained and distributed supplies and inventory.
- Reviewed, oversaw and many times did myself construction and renovation projects.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
Education
High School Diploma -
Guerra Evening School
Santo Domingo, Dom. Rep.Skills
- Workplace Safety
- Data Entry
- Customer Interaction
- Computer Competencies
- Performance Improvement
- Project Reporting
- Complex Problem-Solving
- Attention to Detail
- Problem solving
- **Cargo van driver, transporting/handling heavy equipment
Languages
Spanish
Native or Bilingual
Certification
- Mobil Elevated Work Platform Training - April 27th, 2022.
- OSHA 10-hour Construction Safety and Health Training.
Timeline
Concrete Core Drilling Assocate
CapMen Core Drilling Company
08.2021 - 09.2023
Facility Manager
Centro Asturiano De Tampa
07.2012 - 08.2020
High School Diploma -
Guerra Evening School
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