Hilary Craw
Redlands,CA
Summary
Experienced education and outreach professional with over 19 years of experience in counseling, teaching, program management, and volunteer coordination. Proven leadership in non-profit and educational settings, specializing in program development, therapeutic outreach, admissions, and student guidance. Passionate about serving children and families through impactful, mission-driven work.
Overview
18
18
years of professional experience
6
6
Certifications
Work History
School Counselor
Redlands eAcademy, Redlands Unified School District
Redlands, CA
11.2015 - Current
- Conduct one-on-one and group counseling sessions to support student well-being and success.
- Conducted crisis intervention and responded to students facing trauma or personal challenges, ensuring immediate support and safety.
- Collaborate with teachers, administrators, and families to create student support plans.
- Identify and address behavioral and attendance concerns through targeted interventions, improving student engagement.
- Monitored academic progress and developed intervention strategies for at-risk students, enhancing their chances of academic success.
- Provide academic, career, and personal/social counseling to a caseload of students.
- Support students with course selection, graduation planning, and transcript review.
- Advise students on meeting graduation and college entrance requirements.
- Assist students with college applications, financial aid, and scholarship searches.
- Facilitate career exploration activities, assessments, and post-secondary planning.
- Assist with dual enrollment, SAT/ACT registration, and career technical education.
- Coordinate 504 plans and participate in IEP and Student Study Team (SST) meetings.
- Refer students and families to outside mental health services and community resources.
- Coordinate with local colleges and workforce partners for student opportunities.
Outreach Manager
The Painted Turtle
Lake Hughes, CA
08.2013 - 10.2015
- Led a therapeutic outreach program that served over 2,800 children with serious medical conditions annually.
- Planned and facilitated therapeutic play sessions across 19 hospital and clinic partners, enhancing emotional support for children.
- Recruited, trained, and managed over 200 volunteers annually.
- Supervised full-time outreach team member, managing program budget and supply orders to ensure effective resource allocation.
- Cultivated relationships with Child Life Specialists and hospital personnel to strengthen program collaboration and service delivery.
- Represented The Painted Turtle at community events and health forums.
- Tracked and reported data on children served and program impact.
- Supported on-site programming at the Painted Turtle camp.
Admissions Counselor
University of Redlands, School of Education
Redlands, CA
07.2011 - 07.2013
- Guided prospective students through graduate program options and facilitated application processes.
- Developed new admissions processing system to streamline workflow and enhance applicant experience.
- Conducted new student orientation and recruitment presentations to engage and inform potential applicants.
- Managed and trained counseling interns.
- Collaborated with faculty and updated student records in DataTel.
Adjunct Faculty Member
University of Redlands, School of Education
Redlands, CA
05.2010 - 04.2013
- Developed and instructed weekly courses in beginning helping skills, fostering foundational competencies in students.
- Assessed student performance and partnered with department faculty to enhance curriculum delivery.
- Provided constructive feedback while upholding academic standards, promoting student growth.
Substitute Teacher
Redlands Unified School District
Redlands, CA
08.2010 - 06.2011
- Delivered full-time instruction for 30 days in 9th grade English, managing grading and lesson planning.
- Administered state testing and contributed to IEP meetings to support student achievement.
- Supported diverse learning needs across multiple classrooms, including general and special education.
Guidance Counselor
Redlands High School, Redlands USD
Redlands, CA
02.2008 - 06.2010
- Chaired Counseling Department, overseeing coordination of 500 annual scholarships to enhance student opportunities.
- Managed caseload of 400 students, supporting academic and personal growth through tailored counseling.
- Facilitated IEP, 504, and SST meetings, collaborating with leadership and disciplinary teams to ensure student needs were met.
- Provided college and career counseling, scheduling, and academic interventions.
Education
M.A. - Education, Counseling
University of Redlands
Redlands, CA01-2008
B.A. - Communication Studies
California Polytechnic State University
San Luis Obispo06-2005
Skills
- Crisis management
- Behavioral assessment
- IEP and 504 coordination
- College readiness support
- Career exploration and guidance
- Program development
- Parent-teacher collaboration
- Social-emotional learning
- Conflict resolution
- Team leadership and student advocacy
Volunteer Community Involvement
Camp Good Grief – Loma Linda University Children’s Hospital, Loma Linda, CA (Apr 2016–Present)
Provide compassionate support to children and teens grieving the loss of loved ones. Co-facilitate grief-based activities (art therapy, journaling, group discussions), promote peer connection, and create a safe, nurturing environment. Collaborate with clinical staff to monitor emotional well-being and support rituals honoring loved ones.
The Painted Turtle Camp – Lake Hughes, CA (Jun 2011–Present)
Support children with serious medical conditions in adaptive recreational and therapeutic activities. Assist with daily living needs under healthcare supervision, foster inclusion and empowerment, and collaborate with medical and program staff to ensure holistic camper care.
First Baptist Church – Redlands, CA (Jan 2008–Present)
Lead worship services for a 300-member congregation and mentor youth in music and spiritual development. Plan worship programs with pastors and musicians, facilitate Bible studies, organize youth events and retreats, and foster a safe, inclusive faith community.
Certification
Grief and Loss Specialist Training- 2025
Timeline
School Counselor
Redlands eAcademy, Redlands Unified School District
11.2015 - Current
Outreach Manager
The Painted Turtle
08.2013 - 10.2015
Admissions Counselor
University of Redlands, School of Education
07.2011 - 07.2013
Substitute Teacher
Redlands Unified School District
08.2010 - 06.2011
Adjunct Faculty Member
University of Redlands, School of Education
05.2010 - 04.2013
Guidance Counselor
Redlands High School, Redlands USD
02.2008 - 06.2010
M.A. - Education, Counseling
University of Redlands
B.A. - Communication Studies
California Polytechnic State University