Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Hilary Haggard

Naples ,FL

Summary

Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement. Works great under pressure. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Barista Trainer

STARBUCKS COFFEE COMPANY
06.2019 - Current
  • Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
  • Streamlined workflow processes for better customer service and reduced wait times.
  • Created a friendly and welcoming environment for all customers through a positive attitude.

Education

AA - General Studies

Hilary Haggard
Fort Myers, FL

Skills

  • Sales Proficiency
  • Training Materials
  • Employee Performance Management
  • Leadership Experience
  • Customer service
  • Time management

Timeline

Barista Trainer

STARBUCKS COFFEE COMPANY
06.2019 - Current

AA - General Studies

Hilary Haggard
Hilary Haggard