Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Websites
Timeline
Generic

HILARY HAYDEN

Windsor,Colorado

Summary

Dynamic entrepreneur with a proven track record at Little Apricot, excelling in small business operations and brand strategy. Expert in customer relations and problem-solving, I successfully launched an all-natural skincare line while maintaining high standards of service. My strong organizational skills and attention to detail drive impactful results.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Owner/Creator

Little Apricot
Windsor, USA
01.2018 - Current
  • Develop and manage an all-natural skincare line, focusing on non-toxic products for the whole family.
  • Oversee product formulation, branding, marketing, and customer relations.
  • Handle business operations, including budgeting, supply chain management, and compliance.
  • Managed the daily operations related to customer service, inventory management, and marketing.
  • Maintained a high standard of customer service through quality assurance checks.
  • Managed budgets effectively by accurately forecasting expenses and revenues.
  • Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently.
  • Identified problems, made decisions, and interpreted results based on quantitative techniques.
  • Leadership role in developing new products from concept through launch stages.
  • Created product specifications documents outlining design requirements.

Stay At Home Mom

Stay At Home Mom
02.2007 - Current
  • Streamlined household operations by managing budgeting, scheduling, and multitasking effectively.
  • Cultivated strong organizational and time management skills through daily responsibilities.
  • Prioritized family health and nutrition through implementing holistic wellness practices.

Massage Therapist

01.2002 - 12.2006
  • Established rapport with clients quickly through active listening skills combined with compassionate care.
  • Provided massage therapy services to clients, utilizing a variety of techniques including Swedish, deep tissue, hot stone, prenatal and sports massage. Along with body treatments, body scrubs, polish and wraps.
  • Assessed needs of each customer to select appropriate massage treatment.
  • Observed client reaction to massage, modifying techniques when necessary.
  • Advised clients on how regular massage can contribute positively towards overall wellness goals.
  • Utilized aromatherapy and offered suggestions on nutrition and stretching exercises to help in self-care.
  • Implemented various modalities including hot stone therapy, aromatherapy, reflexology, trigger point release therapy.
  • Developed customized treatment plans for individual clients based on their specific needs and preferences.
  • Educated clients on the benefits of regular massage treatments.
  • Tailored each session according to the individual needs of each client.
  • Conferred with clients about medical histories and problems with stress or pain to determine how massage will be most helpful.

Education

Bachelor of Science (B.S.) - Alternative Medicine

Everglades University
Boca Raton, Florida
07.2010

Skills

  • Small business operations
  • Customer service and relations
  • Verbal and written communication
  • Relationship management
  • Business operations management
  • Brand strategy and marketing
  • Design coordination
  • Social media management
  • Multitasking and problem-solving
  • Reliability and self-motivation
  • Attention to detail
  • Decision-making skills
  • Organizational skills
  • Effective communication strategies
  • Time management techniques
  • Professionalism and adaptability

Certification

Certified Massage Therapist

Affiliations

Completed over 900 Pure Barre Classes

Timeline

Owner/Creator

Little Apricot
01.2018 - Current

Stay At Home Mom

Stay At Home Mom
02.2007 - Current

Massage Therapist

01.2002 - 12.2006

Bachelor of Science (B.S.) - Alternative Medicine

Everglades University

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