Hilary Kippen-Alcantar
Burbank,CA
Summary
I'm Outgoing, Organized, Ambitious, Reliable and Hardworking. I will get whatever task done that needs to be completed. I'm a fast learner and dedicated to helping the company grow and be the best it can be. I'm skilled with working under pressure and adapting to new situations and challenges. Multitasking and time management abilities are some of my strengths. I'm highly motivated to take on new challenges.
Overview
3
3
years of professional experience
Work History
Office Manager/Personal Assistant to the Owner
Clean Away 360
Burbank, CA
12.2022 - 04.2024
- Developed and implemented office policies and procedures.
- Organized schedules for employees
- Coordinated conferences, travel arrangements and activities.
- Maintained filing system for records, correspondence and other documents.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
- Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
- Coordinated multiple schedules using online calendaring system.
- Delivered optimal administrative, customer service support
- Created and maintained computer- and paper-based filing and organization systems for records and documents.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Organized both physical and digital files
- Screened telephone calls and inquiries and directed as appropriate.
- Maintained clerical correspondence via email and phone.
- Managed household inventory and maintenance schedules.
- Organized projects around client's house.
- Hired new employees
- Conducted interviews for future employees
Office Manager
Wallace Friedman LLC
Burbank, CA
01.2021 - 11.2022
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality and conformance.
Education
High School Diploma -
Burbank High School
Burbank, CA05-2004
Some College (No Degree) -
Pierce College
Woodland Hills, CASkills
- Staff hiring
- Supply Management
- Policy Development
- Customer Service
- Office Management
- Administrative Support
- Data Entry
- Inventory Control
- Office Administration
- Clerical Support
- Meeting planning
- Scheduling and calendar management
- Strategic Planning
- Organizational Skills
- Relationship Building
- Document Management
- Payroll and budgeting
- Travel Coordination
- Event Coordination
- Customer Relations
- Business Administration
- Scheduling
- Training and coaching
- Mail handling
Affiliations
- I love children and animals.
- I have chickens and love exploring with my dogs
- Enjoys hiking, the beach, making and building things
- I love painting
- Likes knitting
References
References available upon request.
Timeline
Office Manager/Personal Assistant to the Owner
Clean Away 360
12.2022 - 04.2024
Office Manager
Wallace Friedman LLC
01.2021 - 11.2022
High School Diploma -
Burbank High School
Some College (No Degree) -
Pierce College
Similar Profiles
Natalie Rain ChanNatalie Rain Chan
Cleaning Specialist at Clean Away 360Cleaning Specialist at Clean Away 360
Ambernae GeigerAmbernae Geiger
Crew Member at Clean 360Crew Member at Clean 360
DASHON JOHNSONDASHON JOHNSON
Public Space Cleaner at 360 CleanPublic Space Cleaner at 360 Clean