Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
BusinessAnalyst

Hilary Lee

Aurora,Colorado

Summary

Office manager with more than a decade of experience working in employee and office management roles. Significant work in running a large team , sales and scheduling. Insuring customer service was first priority, working with team to complete these goals and problem solving for staff and clients.

Overview

21
21
years of professional experience

Work History

Office Manager

The Sprucercy LLC / Rocky Mtn Ponds &Waterfall
08.2014 - 08.2023
  • Served as a resource for landscape and sales staff, including organizing maintenance requests, answering company questions, and providing solutions for customers.
  • Serve as main office receptionist, including answering phones, replying to general email inquiries, and greeting customers on arrival.
  • Oversee the maintenance team and dispatch system. Responsible for completing and sending invoices for services performed. Collecting payments from clients or setting up Automatic payments.
  • Ordering supplies for all team members and office supplies. Contacting vendors, distributors and suppliers for materials and parts for all crews and office staff.
  • Assist the mechanic with registration of all vehicles for both companies. Creating files for company trucks, yard equipment and machines.

Assistant Branch Manager

Chase
07.2002 - 04.2014

As the assistant manager my responsibiltes were vast. This work included customer service, scheduling, ordering supplies, performing audits, notarizing documents and performing daily banking services. As an Assitant Manager at Chase I assisted in passing serveral audits with Satisfactory rating. 


Education

Criminal Justice

Metro State College of Denver
Denver
08-2003

Skills

  • Excellent work ethic
  • Strong communication skills
  • Complex problem solving
  • Customer Service skills

Accomplishments

Trained several new employees on the systems and scheduling. While running the entire operations for the sister business listed above. Helped with the transistion of key factors when the company was purchased by an investment company. 



Languages

Spanish
Limited Working

Timeline

Office Manager

The Sprucercy LLC / Rocky Mtn Ponds &Waterfall
08.2014 - 08.2023

Assistant Branch Manager

Chase
07.2002 - 04.2014

Criminal Justice

Metro State College of Denver
Hilary Lee