Summary
Overview
Work History
Education
Accomplishments
Timeline
Hilary Lyttle-Gittens

Hilary Lyttle-Gittens

Orlando,FL

Summary

~ Summary of Qualifications ~ Executive-level administrative support developing strategies to exceed goals. Additional background in merchandising and displaying high-end retail products, recommending purchases that lead to sales & repeat customers. Consistent track record of offering exceptional customer service, answering questions, assessing needs, and resolving problems to ensure highest levels of client satisfaction. Hardworking Service Porter aiming to apply [Number] years of dealership support and customer satisfaction. Well-versed in generating service tickets and supporting parts and service department members to achieve exceptional service. Industrious Service Porter skilled at assisting service departments with vehicle inspections and customer transportation. Reliable and hardworking with a passion for furthering [Company]'s mission. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Service Porter

Porsche Of South Orlando
ORLANDO, FL
04.2022 - 09.2022
  • Demonstrated commitment through impeccable attendance and quality performance.
  • Communicated with coworkers and managers about completed duties.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
  • Answered questions and provided information about [Area of expertise].

Vice President

Lyttle’s Oil Co., Inc
Greenwich, NY
01.2002 - 01.2015
  • Assisted President in day-to-day operations, administration, finance, and customer service for
  • Heating & Oil Service business supplying oil to over 2,000 customers
  • Cultivated and strengthened relationships with customers and suppliers
  • Performed general accounting and bookkeeping, monitored operating budgets, and administered payroll
  • Generated invoices, processed payments, and collected on past due accounts
  • Participated in heating system installations for commercial and residential clients
  • Drove and operated oil truck to deliver heating oil to customers.

POS

Giorgio Armani
Manhasset, NY
01.2000 - 01.2002
  • Oversaw Point-of-Sale process while ensuring compliance with all POS policies and procedures
  • Managed store terminals and tills to ensure proper operation and smooth transactions
  • Counted, balanced, and distributed money between cashiers and shifts
  • Trained, supervised, evaluated, and improved performance of cashiers.

Sales Associate

Polo Sport Ralph Lauren
Long Island, NY
01.1997 - 01.1999
  • Merchandised women’s department displays and mannequins to achieve maximum sales
  • Consistently in the top 5 sales position
  • Generated a strong repeat and referral business.

Education

Equine Studies

State University of New York (SUNY), Cobleskill, NY

Accomplishments

Owner/Founder of Glamour Paws Pet Sitting

Timeline

Service Porter - Porsche Of South Orlando
04.2022 - 09.2022
Vice President - Lyttle’s Oil Co., Inc
01.2002 - 01.2015
POS - Giorgio Armani
01.2000 - 01.2002
Sales Associate - Polo Sport Ralph Lauren
01.1997 - 01.1999
State University of New York (SUNY) - , Equine Studies

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Hilary Lyttle-Gittens