Summary
Overview
Work History
Education
Skills
Timeline
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HILARY MCINTOSH

Orlando,FL

Summary

Possessing valuable skills gained in high-energy, customer-centered environment, looking to transition into new field. Developed expertise in cash handling and customer service, ensuring seamless operations and satisfaction. Seeking to leverage these skills to make meaningful impact in different industry.

Overview

2
2
years of professional experience

Work History

Concession Server

Kool Treats by Mama Dukes
07.2021 - 02.2023
  • Demonstrated thorough knowledge of menu items, ingredients, and allergen information to accommodate customer preferences and dietary restrictions.
  • Maximized sales by upselling menu items and promoting special offers to patrons.
  • Handled cash and credit transactions securely, verifying proper payment amounts and processing change efficiently to expedite the order process for patrons.

Table Busser

Backbay Restaurant
04.2021 - 06.2021
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.

Education

Associate of Science - Audio Production

Full Sail University
Winter Park, FL
11-2024

Skills

    Audio Production & Sound Design (Mixing, Mastering, Recording)

    Digital Audio Workstations (Pro Tools, Logic Pro, Ableton Live)

    Customer Service & Sales

    Cash Handling & POS Systems

    Manual Labor & Setup/Breakdown

    Light Maintenance & Handy Work

    Inventory Management

    Cleaning & Sanitation Protocols

    Time Management & Multi-tasking

    Teamwork & Communication

    Basic Driving & Equipment Transport

    Quick Learner & Task-Focused

Timeline

Concession Server

Kool Treats by Mama Dukes
07.2021 - 02.2023

Table Busser

Backbay Restaurant
04.2021 - 06.2021

Associate of Science - Audio Production

Full Sail University

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