Hilary Perez

Enthusiastic and bilingual customer-focused professional with a proven record of delivering outstanding service, maintaining safety, and adapting seamlessly to dynamic environments. Experienced in leading diverse classrooms as a substitute teacher and resolving customer concerns in retail with professionalism and care, I bring strong conflict-resolution skills, cultural awareness, and the ability to remain calm under pressure. Certified in CPR and Child Development, with an Associate of Arts in Psychology, I combine emotional intelligence with safety expertise to ensure passenger well-being. Skilled in time management, teamwork, and creating welcoming experiences, I thrive in fast-paced settings and consistently exceed expectations. My ability to connect with people, support diverse needs, and contribute to both safety and comfort positions me as a standout candidate ready to enhance an airline’s reputation for exceptional service.

• CPR Certified
• Child Development Associate (CDA) Certificate

American Psychological Association