Hilary Rodriguez
Summary
Licensed esthetician with extensive experience in luxury medical spa environments, specializing in advanced skincare treatments and exceptional client service. Proven ability to deliver results-driven treatments while ensuring a tranquil and upscale client experience.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Medical Esthetician
Couture Med Spa
Kissimmee, Florida
03.2024 - Current
- Administered facial treatments including cleansing, exfoliation, extractions, and massage.
- Conducted skin analysis to assess client needs and recommend suitable treatments.
- Educated clients on skincare regimens and post-treatment care to enhance results.
- Promoted skincare products tailored to patient requirements, increasing revenue.
- Maintained detailed records of client visits, treatments performed, and product purchases.
- Upheld rigorous sanitation and sterilization standards in compliance with laws and spa policies.
Assistant Spa Manager
Couture Med Spa
Kissimmee, Florida
12.2023 - 03.2024
- Conducted tours of spa facility for new members, clearly explaining available services to attract new patrons.
- Developed and implemented effective training programs for staff to enhance performance.
- Oversaw daily operations to ensure seamless functioning of the spa facility.
- Delivered exceptional customer service, boosting client satisfaction and retention rates.
- Maintained organized inventory of products, materials, and supplies for efficient operations.
Client Care Coordinator
Couture Med Spa
Kissimmee, Florida
08.2023 - 12.2023
- Educated clients on services and products available at med spa.
- Managed client records using electronic health record systems to ensure accuracy.
- Answered phones, scheduled appointments, and coordinated patient flow while greeting visitors professionally.
- Trained new staff on operational procedures and best practices in customer service.
Skills
- Skin analysis
- Dermaplaning
- Microneedling
- Hydrafacial
- Cryotherapy techniques
- Lymphatic massage
- Attention to detail
- Time management
- Communication skills
- Relationship building
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Facial Specialist, Florida Board of Cosmetology, 2023
- Skinpen Certificate, Crown Aesthetics, 2025
Timeline
Medical Esthetician
Couture Med Spa
03.2024 - Current
Assistant Spa Manager
Couture Med Spa
12.2023 - 03.2024
Client Care Coordinator
Couture Med Spa
08.2023 - 12.2023