Hilary Rosales
Miami,FL
Summary
Dynamic volunteer at the Miami Book Fair, adept at resource coordination and multitasking. Successfully enhanced event logistics, ensuring smooth operations and engaging diverse audiences. Demonstrated cultural awareness while promoting literacy initiatives and facilitating author interactions, contributing to increased community participation and satisfaction. Passionate about fostering connections and delivering exceptional customer service.
Overview
1
1
year of professional experience
Work History
Volunteer
Miami Book Fair
Miami, FL
11.2023 - 11.2024
- Directed or led visitors to classrooms and buildings.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted in event organization and logistics to ensure smooth operations for attendees and participants.
- Provided customer service support by guiding visitors to various venues and answering inquiries about the event schedule.
- Collaborated with authors, vendors, and staff to facilitate book signings and panel discussions.
- Managed crowd control during high-traffic events to maintain a safe and enjoyable environment.
- Promoted literacy initiatives by engaging with diverse audiences and sharing information about the fair’s programs.
- Supported marketing efforts by distributing promotional materials and encouraging community participation.
Education
Associate of Arts - Political Science
Miami Dade College
Miami, FL04-2025
High School Diploma -
William H. Turner Technical Arts High School
Miami, FL06-2023
Skills
- Self motivation
- Patient assessment
- Resource coordination
- Multitasking and organization
- Human resources
- Cultural awareness
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Volunteer
Miami Book Fair
11.2023 - 11.2024
Associate of Arts - Political Science
Miami Dade College
High School Diploma -
William H. Turner Technical Arts High School
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