Hilary Suriel
Lawrence,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Problem Solver
Amazon
North Andover, Massachusetts
02.2024 - Current
- Identified and analyzed complex problems to develop effective solutions.
- Collaborated with other departments to identify root causes of systemic problems.
- Verified accuracy of incoming and outgoing shipments against purchase orders, invoices, bills of lading and other records.
- Organized warehouse inventory by item, type, size or product code.
Skills
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**Professional Summary**
Dedicated and results-driven professional with extensive experience in school bus transportation, focusing on safety, compliance, and customer service Demonstrates strong organizational, problem-solving, and communication skills Known for fostering positive relationships with passengers and stakeholders while adhering to regulatory standards Seeking to contribute to a team-oriented environment in an entry-level position that leverages my expertise in transportation safety and operational procedures
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**Key Skills**
- Safe Driving Practices & Defensive Driving
- Knowledge of Local Traffic Laws & Regulations
- Route Planning & GPS Navigation
- Licensing & Regulatory Compliance
- Effective Communication & Customer Service
- Two-Way Radio Operation
- Passenger Assistance & Student Behavior Management
- First Aid Certified
- Pre- and Post-Trip Vehicle Inspections
- Problem-Solving & Team Collaboration
- Operational Safety Procedures
- Pallet Jack Operation
- Safety Community Ambassador (SmartPack / CW)
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**Professional Experience**
**School Bus Driver (7D)**
*North Reading Transportation – North Reading, MA*
*February 2017 – Present*
- Safely transport students on daily routes and field trips, maintaining punctuality and strict adherence to safety protocols
- Achieved consistently high safety ratings for exceptional compliance with transportation regulations and company safety standards
- Built positive relationships with students, parents, and school staff, ensuring open communication and a supportive environment
- Conducted thorough pre- and post-trip inspections to ensure the safe operation of the vehicle, logging findings for compliance
- Implemented sanitization procedures to maintain a clean and safe environment for passengers
**Machine Operator & Packer**
*Lindt Chocolate Shop*
*May 2014 – November 2017*
- Operated and maintained production machinery, ensuring efficient workflow and adherence to quality standards
- Performed routine machine maintenance and troubleshooting to minimize downtime and ensure product consistency
- Collaborated with team members to meet production goals, ensuring accuracy and compliance with safety protocols
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**Education**
*Methuen High School – Methuen, MA*
*Graduated January 2015*
- High School Coursework (No Diploma)
- Pursuing continuing education in [Relevant Subject]
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**Certifications**
- First Aid Certification
- Pallet Jack Training
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**Languages**
- **Spanish**: Native or Bilingual Proficiency
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Timeline
Problem Solver
Amazon
02.2024 - Current