Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Hilary Titus

North Augusta,SC

Summary

I am extremely self-driven; I find pride and joy in every job I do by always putting my best foot forward.

My organizational skills let me do things in a timely manner, always staying on the task handed to me.

My social abilities and people's personalities allow me to be open with my team, work well with others, and support our members.

I am bilingual, which helps connect with those in other communities.

Overview

9
9
years of professional experience

Work History

Bank Teller Supervisor

SRP CREDIT UNION
Augusta, GA
05.2024 - Current
  • Developed and implemented strategies to reduce teller errors and improve overall accuracy in transactions.
  • Analyzed transaction trends to recommend changes in teller operations that enhance customer experience.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Coordinated preparation of external audit materials and external financial reporting.
  • Conducted regular audits of teller activities to ensure accuracy of transactions.
  • Supplied tellers with coin and currency.

Bank Teller

SRP CREDIT UNION
North Augusta, SC
09.2021 - 05.2024
  • Working in a busy local bank, assist the customer with withdrawals, deposits, transfers, and loan payments.
  • Educate customers on the use of banking websites and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.

Administrative Assistant

5 star auto sale, LLC
Augusta, GA
01.2018 - 12.2020
  • Maintain car lot inventory, register cars under the state requirements
  • Advertise locally dealership services
  • Assist Spanish-speaking patients with the process of purchasing a vehicle
  • Processed invoices and expenses using QuickBooks to facilitate on-time payments
  • Maintain clear communication which each department

Cashier Sale Associate

Forever 21
Augusta, GA
12.2015 - 12.2016
  • Assist customer’s completing purchases, locating items, and joining reward programs
  • Balanced and organized cash register by handling cash
  • Use a consultative sales approach to understand customers’ needs and recommend relevant offerings
  • Maintain friendly and professional customer interactions

Education

Certified Medical Assistant -

Breather of Life
Augusta, Ga
12.2018

Customer Service Certification -

Goodwill Employment Training Center
Augusta, Ga
01.2017

GED -

Youth Challenge
Fort Gordon
05.2016

Skills

  • Transaction accuracy
  • Audit preparation
  • Sales promotion
  • Customer service
  • Cash handling
  • Team leadership
  • Problem solving
  • Communication skills
  • Time management
  • Training and development
  • Customer relationship building
  • Policy enforcement
  • Staff training and development
  • Branch operations
  • Cash handling expertise
  • Goal setting and achievement
  • Bilingual communication

Affiliations

  • I enjoy running
  • I work on adult lego sets
  • I do scrapbooking
  • I enjoy doing volunteer work.

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Bank Teller Supervisor

SRP CREDIT UNION
05.2024 - Current

Bank Teller

SRP CREDIT UNION
09.2021 - 05.2024

Administrative Assistant

5 star auto sale, LLC
01.2018 - 12.2020

Cashier Sale Associate

Forever 21
12.2015 - 12.2016

Certified Medical Assistant -

Breather of Life

Customer Service Certification -

Goodwill Employment Training Center

GED -

Youth Challenge

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Hilary Titus