Hilary Toupo
Student
Phoenix,ARIZONA
Summary
Hilary Toupo is a student at South Mountain Community College in Phoenix, Arizona. She studies Social Behavior and medical studies at the same time and is majoring in Psychology. She started attending SMCC in January 2018 during the spring semester and is taking a class at Messa Community College that SMCC didn't offer. Her professional goal is being able to help people with mental disorder managed their emotion and control themselves in having a "normal" life. In her free time she takes pleasure in crafting, hiking, renovating, traveling, watch videos about the mind and loves to read drama books. Caring and empathetic Direct Care Worker with considerable experience in assisting adults with disabilities. Plans, develops, and implements individual program plans and carries out existing plan of care. Certified in medication administration and ensures that consumers take prescribed medicines and receive adequate nutrition. Administered treatments, make beds, cook meals, handle laundry, and run errands.
Overview
1
1
Language
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Direct Care Worker
Desert Harmony Care
Phoenix, ARIZONA
10.2020 - Current
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Documented vitals, behaviors and medications in client medical records.
- Developed rapport to create safe and trusting environment for care.
- Administered medication as directed by physician.
- Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Courtesy Clerk
Sprouts
Phoenix, ARIZONA
06.2018 - 08.2020
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
- Took inventory and examined merchandise to identify items to be reordered or replenished.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Returned unwanted items to correct store locations and restocked shelves.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Education
Associate of Arts - Psychology
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ 01.2018 - Current
GED -
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ 10.2018 - 12.2018
Skills
Solid foundation in psychology
undefinedTimeline
Direct Care Worker
Desert Harmony Care
10.2020 - Current
GED -
Maricopa Community Colleges - Rio Salado Community College
10.2018 - 12.2018
Courtesy Clerk
Sprouts
06.2018 - 08.2020
Associate of Arts - Psychology
Maricopa Community Colleges - South Mountain Community College
01.2018 - Current
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