Summary
Overview
Work History
Skills
Timeline
Generic

Hilary Walker

Atlanta,GA

Summary

Enthusiastic, well rounded professional with over a decade of experience, eager to lead teams to success through smart, efficient work, consistently delivering high quality products and services. Clear demonstrated understanding global business and markets, leading to development and implementation of strategic initiatives. Strong communication skills and high emotional intelligence communicating at all levels, leading to tactical execution and favorable financial results. Diverse training and demonstrated abilities in operations, sales, supply chain, logistics and customer service. Motivated to learn, grow, teach and drive positive and energetic cultures, leading to greater happiness, pride and accountability resulting in holistic success of an organization.

Overview

11
11
years of professional experience

Work History

Global Business Development Director

Synthetex
Atlanta, GA
06.2023 - Current
  • Managed a commercial and engineering staff of 10 members.
  • Developed commercial and technical roadmaps to create an annual plan, along with a strategic five year plan.
  • Recruited, hired and onboarded commercial staff in three global regions.
  • Secured customer base on an individual contributor level (North American sales)
  • Developed and implemented new pricing structure and controls.
  • Created voice of the customer processes, targets and key performance indicators to allow for rapid response of customer feedback.
  • Developed customized SalesForce CRM dashboards and input fields to provide useable data for key performance indicators.

Commerical Director-North America/Latin America

Minerals Technologies
Chicago, IL
11.2020 - 06.2023
  • Leads the commercial direction and ensure alignment between operations, technical services, logistics and supply chain, customer service and R&D in NA/LATAM.
  • Delivered revenue growth of 35% in 2021.
  • Directly manages internal external sales and support staff of 11 employees.
  • Developed and implemented new product line strategy resulting in improvement in hit rate from 20% to greater than 90%.
  • Lead manufacturing initiatives targeting inefficiencies and waste, not only resulting in sustainable OI improvement, but increased competitiveness in the field.
  • Directed and refocused team in LATAM through new strategic account program, with short, medium and long term strategic initiatives to support sustainability in the region.
  • Active leader in OE/Kaizen Lean events through many levels of organization.
  • Actively mentors D&I candidates and a vocal advocate in our company culture, strongly believing in the importance of mentor ship, equity and creation of promotable opportunities.
  • Forecasting abilities at various cadences, maintaining +/- 5% accuracy in a project based business. Developed integrated forecast system to predict and account for fluidity in environmental construction markets.
  • Conducts monthly financial analytics on both actual and forecast data to present to senior leadership team
  • Developed standard pipeline analytic reports as a response to continued volatility throughout COVID-19 pandemic that are used by the business in entirety

Demand Analyst/S&OP Leader (Global)

Minerals Technologies
Chicago, IL
02.2018 - 11.2020
  • Drove continual alignment with commercial team, management of CRM pipeline, and historical sales data to support forecasting accuracy.
  • Managed integrated business planning process for annual budget of approximately $200M.
  • Performed detailed operational and supply chain analytics to ensure efficient continual successful execution of current pipelines and forecasted demand.
  • Developed global forecast input tool and process to align 18 commercial regions with corporate finance team.
  • Developed automated and accelerated critical raw material tool to maintain appropriate levels for continued manufacturing, as well as visual management to indicate deviations from standard.

Sales Coordinator

Minerals Technologies
Chicago, IL
01.2017 - 02.2018
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Developed visual management system to provide visibility to pipeline to reduce inventory and improve customer satisfaction.
  • Coordinated entire book of business (commercial, operations, logistics, technical services and quality assurance) for $50M annual revenue in North America.
  • Implemented new strategic logistics approach which provided us with a strong competitive advantage, and reputation for logistics delivery and leadership within the industry.
  • Automated order to cash process within North America through the use of a CRM to remove waste from review process. Later deployed this process globally.

Account Manager- (Van Assets)

Minerals Technologies
Scottsbluff, NE
07.2016 - 01.2017
  • Directed all planning, dispatching, routing and tracking of 50 fleet vehicles.
  • Created delivery routes and optimized plans for traffic, road conditions, and hours of service requirements.
  • Managed all communication and customer relationships to ensure satisfaction delivery expectations were met.
  • Maintained relationships with key brokerage firms and negotiated lanes and back hauls to maximize earnings per asset, consistently maximizing units and exceeding monthly budget targets.
  • Created healthy lines of communication with drivers resulting in greater retention and a reduction in late deliveries.

Shipping and Receiving Coordinator

Minerals Technologies
Lovell, WY
10.2014 - 07.2016
  • Managed all inbound, outbound (both truckload and LTL) shipments supporting three business units. Interfacing directly with corporate sales, operations, logistics and customers.
  • Developed new scheduling documents and process that ensured historical documentation and accuracy in recording, to prevent errors in processing or delivery, and to allow for smarter staffing decisions.
  • Led warehouse improvement initiatives in waste reduction, eventually implementing a recycling program that was an immediate $50K/year cost reduction and positive impact to the environment.

Laborer

Minerals Technologies
Lovell, WY
05.2013 - 10.2014
  • Trained operator on four main manufacturing lines
  • Updated raw material tracking logs, quality assurance documentation
  • Certified MSHA/OSHA/HAZMAT
  • Behavioral Based Safety Committee Chair (facility 100+ employees)
  • Lean Manufacturing/Operational Excellence process review and evaluations

Skills

  • Servant Leadership
  • Growth Mindset
  • Customer Satisfaction
  • Sales Pipeline Management
  • Contract Review
  • Cost Management
  • Organizational Management
  • Forecasting and Budget Planning
  • Conflict Resolution
  • Efficiency, Productivity and Quality Control

Timeline

Global Business Development Director

Synthetex
06.2023 - Current

Commerical Director-North America/Latin America

Minerals Technologies
11.2020 - 06.2023

Demand Analyst/S&OP Leader (Global)

Minerals Technologies
02.2018 - 11.2020

Sales Coordinator

Minerals Technologies
01.2017 - 02.2018

Account Manager- (Van Assets)

Minerals Technologies
07.2016 - 01.2017

Shipping and Receiving Coordinator

Minerals Technologies
10.2014 - 07.2016

Laborer

Minerals Technologies
05.2013 - 10.2014

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Hilary Walker