HILARY ADJOA DUAH
Philadelphia,PA
Summary
Dynamic Patient Care Technician with experience at Thomas Jefferson Hospital, skilled in vital signs monitoring and direct patient care. Proven ability to adapt to diverse patient needs while ensuring safety and comfort. Recognized for effective collaboration with healthcare teams and commitment to enhancing patient outcomes through meticulous documentation and compassionate support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician Float
Thomas Jefferson Hospital
Philadelphia, PA
12.2025 - Current
- Assisted with patient daily activities, ensuring comfort and safety during care.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient areas, promoting a safe environment.
- Demonstrated adaptability to changing environments and patient needs consistently.
- Documented patient information accurately in electronic health records system.
Student Nurse
Thomas Jefferson University, Thomas Jefferson
Philadelphia, PA
09.2024 - Current
- Administered medications and monitored patients' vital signs to ensure optimal health outcomes.
- Assisted in developing patient care plans based on individual needs and preferences.
- Collaborated with healthcare professionals to provide comprehensive patient support and education.
- Documented patient progress and treatments in electronic health records accurately and efficiently.
- Completed 150+ clinical hours in medical-surgical and pediatric units
- Conducted assessments of patients' conditions to identify changes requiring immediate attention.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Front Desk Receptionist
Maverick Concierge
Philadelphia, PA
09.2023 - 03.2026
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated communication between guests and service departments to enhance overall guest experience.
- Maintained accurate records of reservations, cancellations, and special requests for efficient workflow management.
- Trained new staff on customer service protocols and front desk software systems to ensure consistency.
Baker
Sprouts Farmers Market Inc, Grocery
Philadelphia, PA
07.2024 - 11.2025
- Developed and executed daily baking schedules to ensure timely product availability.
- Trained new staff on baking techniques and best practices for quality assurance.
- Monitored inventory levels, coordinating with suppliers to maintain stock of ingredients.
- Implemented process improvements that enhanced production efficiency and reduced waste.
Bakery Supervisor
Whole Foods Market Inc
Union, NJ
08.2022 - 03.2023
- Led daily operations of bakery department, ensuring product quality and compliance with health standards.
- Trained and mentored team members on production techniques and customer service excellence.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed creative displays to enhance product visibility and drive customer engagement.
Shift Manager
KFC Taco Bell
Bensalem, PA
05.2019 - 08.2022
- Supervised team operations to ensure adherence to safety and quality standards.
- Managed inventory control processes to minimize waste and optimize stock levels.
- Trained new employees on operational procedures and customer service excellence.
- Implemented scheduling strategies to maximize staff efficiency during peak hours.
Education
Bachelor of Science - Nursing
Thomas Jefferson University
Philadelphia, PA05.2026
Associate of Science - Health Care Studies
Community College of Philadelphia
Philadelphia, PA05.2024
High School Diploma -
Northeast High School
Philadelphia, PA06.2022
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Medication administration under supervision
- Direct patient care
- Phlebotomy techniques
Certification
- ServSafe Allergens Certification - National Restaurant Association.
- First Aid/CPR/AED Certification - American Red Cross or American Heart
Association. - Food Handler's Card - Various State-Specific Health Departments.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Patient Care Technician Float
Thomas Jefferson Hospital
12.2025 - Current
Student Nurse
Thomas Jefferson University, Thomas Jefferson
09.2024 - Current
Baker
Sprouts Farmers Market Inc, Grocery
07.2024 - 11.2025
Front Desk Receptionist
Maverick Concierge
09.2023 - 03.2026
Bakery Supervisor
Whole Foods Market Inc
08.2022 - 03.2023
Shift Manager
KFC Taco Bell
05.2019 - 08.2022
Bachelor of Science - Nursing
Thomas Jefferson University
Associate of Science - Health Care Studies
Community College of Philadelphia
High School Diploma -
Northeast High School