Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
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Hilary Alice Power

SAN FRANCISCO,United States

Summary

Effective manager of teams with ample customer and public service experience that is also passionate about non-profit and educational administration.

Overview

14
14
years of professional experience

Work History

Store Support Team Leader

Whole Foods Market Inc
11.2015 - Current
  • Manage a team of 60 plus, including hiring and training
  • Manage a copious amount of administrative work while also being available to provide excellent customer service and support to my team
  • Maintain efficient team operations by coordinating effective schedules and employee work assignments
  • Help store leadership promote store culture with intense focus on customer service,, efficiency and safety
  • Maintain knowledge of sales and promotions, policies and practices as well as company specific core values
  • Discuss team member work performance in order to give check ins and job dialogues. When needed, oversee disciplinary actions
  • Act as a a mentor and example to my team, store and community

Administrative Assistant

Jumpstart for Youth
08.2016 - 09.2017
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Supported development officer in outreach and community events and handled gift processing duties using Salesforce

Capacity Building Manger

WomenCraft
Ngara, Tanazania
08.2012 - 06.2013
  • Assisted with social impact arm of WomenCraft, i.e., programming aimed at alleviating poverty in rural Tanzania and promoting economic opportunity.
  • Coordinated grant proposals and funding requests.
  • Assisted with training of local staff. Proposed and prepared new and existing project concepts, timelines, budgets and work plans.

Program Assistant

UC Berkeley
Berkeley, CA
02.2009 - 08.2012
  • Provided daily assistance in running two separate programs, necessitating I balance the needs of two units/managers.
  • Scheduled and coordinated meetings, appointments and travel for managers as well as several large events.
  • Maintained two different websites using Dreamweaver and Drupal, while also producing promotional material.
  • Acted as fist and main contact for all questions and concerns.

Education

Master of Arts - International Education

University of San Francisco
San Francisco, CA
05.2012

Bachelor of Arts - Literature And Anthropology

University of California Santa Cruz
Santa Cruz
05.2006

Skills

  • Effective manager of large teams and projects
  • Ability to manage multiple priorities and deadlines
  • Immense patience and grace under pressure
  • Adobe, Google and Microsoft Suites
  • Excellent communication skills across all levels
  • Social service experience with a commitment to social justice
  • Excellent hiring manager with a dedication to talent management and training
  • Skilled at research, writing and problem solving
  • Experienced in grant writing and processing as well as managing donations through Salesforce

Accomplishments

  • Voted Team Member of the year for 2019
  • Promoted to supervisor, assistant leadership and then team leadership in near record time
  • Acted as lone member of leadership several times during lockdown and again for almost six months when I was promoted to team leader.
  • I love volunteering as a tutor at 826 Valencia!

Additional Information

  • References and more detailed resume available upon request

Timeline

Administrative Assistant

Jumpstart for Youth
08.2016 - 09.2017

Store Support Team Leader

Whole Foods Market Inc
11.2015 - Current

Capacity Building Manger

WomenCraft
08.2012 - 06.2013

Program Assistant

UC Berkeley
02.2009 - 08.2012

Master of Arts - International Education

University of San Francisco

Bachelor of Arts - Literature And Anthropology

University of California Santa Cruz

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Hilary Alice Power