Hilary Alice Power
SAN FRANCISCO,United States
Summary
Effective manager of teams with ample customer and public service experience that is also passionate about non-profit and educational administration.
Overview
14
14
years of professional experience
Work History
Store Support Team Leader
Whole Foods Market Inc
11.2015 - Current
- Manage a team of 60 plus, including hiring and training
- Manage a copious amount of administrative work while also being available to provide excellent customer service and support to my team
- Maintain efficient team operations by coordinating effective schedules and employee work assignments
- Help store leadership promote store culture with intense focus on customer service,, efficiency and safety
- Maintain knowledge of sales and promotions, policies and practices as well as company specific core values
- Discuss team member work performance in order to give check ins and job dialogues. When needed, oversee disciplinary actions
- Act as a a mentor and example to my team, store and community
Administrative Assistant
Jumpstart for Youth
08.2016 - 09.2017
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Supported development officer in outreach and community events and handled gift processing duties using Salesforce
Capacity Building Manger
WomenCraft
Ngara, Tanazania
08.2012 - 06.2013
- Assisted with social impact arm of WomenCraft, i.e., programming aimed at alleviating poverty in rural Tanzania and promoting economic opportunity.
- Coordinated grant proposals and funding requests.
- Assisted with training of local staff. Proposed and prepared new and existing project concepts, timelines, budgets and work plans.
Program Assistant
UC Berkeley
Berkeley, CA
02.2009 - 08.2012
- Provided daily assistance in running two separate programs, necessitating I balance the needs of two units/managers.
- Scheduled and coordinated meetings, appointments and travel for managers as well as several large events.
- Maintained two different websites using Dreamweaver and Drupal, while also producing promotional material.
- Acted as fist and main contact for all questions and concerns.
Education
Master of Arts - International Education
University of San Francisco
San Francisco, CA05.2012
Bachelor of Arts - Literature And Anthropology
University of California Santa Cruz
Santa Cruz05.2006
Skills
- Effective manager of large teams and projects
- Ability to manage multiple priorities and deadlines
- Immense patience and grace under pressure
- Adobe, Google and Microsoft Suites
- Excellent communication skills across all levels
- Social service experience with a commitment to social justice
- Excellent hiring manager with a dedication to talent management and training
- Skilled at research, writing and problem solving
- Experienced in grant writing and processing as well as managing donations through Salesforce
Accomplishments
- Voted Team Member of the year for 2019
- Promoted to supervisor, assistant leadership and then team leadership in near record time
- Acted as lone member of leadership several times during lockdown and again for almost six months when I was promoted to team leader.
- I love volunteering as a tutor at 826 Valencia!
Additional Information
- References and more detailed resume available upon request
Timeline
Administrative Assistant
Jumpstart for Youth
08.2016 - 09.2017
Store Support Team Leader
Whole Foods Market Inc
11.2015 - Current
Capacity Building Manger
WomenCraft
08.2012 - 06.2013
Program Assistant
UC Berkeley
02.2009 - 08.2012
Master of Arts - International Education
University of San Francisco
Bachelor of Arts - Literature And Anthropology
University of California Santa Cruz