Hilberto Hooks
Fort Hood,TX
Summary
Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills with a positive attitude. Safety-driven and disciplined with a remarkable work ethic.
Overview
12
12
years of professional experience
Work History
11B Infantryman, Non Commissioned Officer
United States Army
09.2016 - 06.2022
- Served as security forces under combat conditions in Afghanistan.
- Lead an Infantry Fire Team in combat training operations.
- Provides tactical and technical guidance to subordinates and professional support to both subordinates and superiors in accomplishing their duties.
- Coordinated swift and tactical responses to wide range of duties and responsibilities in garrison, as well as training environments.
- Set overall vision and provided team leadership.
- Developed training, task and process guidelines and communicated clear and concise directions to fellow servicemembers.
Plumber's Helper
Touchdown Plumbing
San Diego, CA
08.2015 - 09.2016
- Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
- Drilled and cut holes in walls, as well as dug trenches outdoors to accommodate passage of pipes.
- Performed preventive maintenance on plumbing systems to detect leaks.
- Installed underground storm, sanitary sewer, irrigation systems.
- Inspected structures to avoid any obstruction and delays throughout project.
Overnight Supervisor
Smart And Final
San Diego, CA
04.2014 - 08.2016
- Set overall vision and provided team leadership.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Worked with management team to implement proper division of responsibilities.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Store Team Member, Backroom Associate
TJ Maxx, TJX Companies
Lubbock, TX
09.2013 - 04.2014
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Communicated professionally when answering phones, two-way radio calls and making announcements over PA system.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Processed weekly truck shipments and maintained orderly stockroom for ease of retrieval and output of merchandise.
Assistant Manager
CVS Pharmacy
Plainview, TX
10.2011 - 10.2013
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
Bachelor of Science - Exercise Science
American Military University
Charlestown, WV05.2025
High School Diploma -
Hale Center High School
Hale Center, TX05.2011
Skills
- Critical Thinking
- Problem Solving
- Time Management
- Maintaining Order
- Verbal and Written Communication
- Team Building and Development
- First Aid
- Decision Making
Timeline
11B Infantryman, Non Commissioned Officer
United States Army
09.2016 - 06.2022
Plumber's Helper
Touchdown Plumbing
08.2015 - 09.2016
Overnight Supervisor
Smart And Final
04.2014 - 08.2016
Store Team Member, Backroom Associate
TJ Maxx, TJX Companies
09.2013 - 04.2014
Assistant Manager
CVS Pharmacy
10.2011 - 10.2013
Bachelor of Science - Exercise Science
American Military University
High School Diploma -
Hale Center High School