Summary
Overview
Work History
Education
Skills
Business Experience
Certification
Affiliations
Timeline

Hilda Anidi

Walnut Creek,CA

Summary

Visionary entrepreneur with a multi-faceted skillset spanning leadership, customer service, strategic planning, content creation, digital media management, and business administration. Proven ability to build and manage successful ventures in the US and internationally, consistently delivering exceptional results and fostering sustainable growth.

Currently leading Rah&Alibi LLC, a thriving media and graphics business, and leveraging writing, editing, and digital media expertise to empower businesses and individuals. Additionally, Co-founded Fyrd Security Corp located in Pleasant Hill, California, and currently serve as Administrative Director, bringing a unique blend of strategic thinking and operational excellence to the team. Fyrd SC operates with a PPO(Private Patrol Officer) license.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Co-Founder & Director of Administration

FYRD Security Corp
01.2023 - Current
  • Played key role in founding and establishing FYRD SC, a private security company with a PPO license, specializing in providing security services in California.
  • Developed and implemented efficient systems for budget management, client communication, and event organization
  • Collaborated with co-founder and team members to achieve shared goals and promote company growth.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Launched successful PR campaigns that generated positive media coverage for the company.
  • Evaluated market trends to identify emerging opportunities and inform strategic decision-making.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated leadership skills in managing projects from concept to completion.

Founder & CEO

Rah&Alibi LLC
08.2021 - Current
  • Launched and managed a thriving media and graphics business in California, providing high-quality design and content creation services to clients
  • Developed and implemented effective marketing strategies to attract and retain clients, resulting in steady business growth
  • Managed all aspects of operations, including client communication, project planning, delivery, and financial management.
  • Managed risk effectively by implementing comprehensive policies and procedures to mitigate potential threats to the business.
  • Secured funding for company growth through investor relations and networking activities.
  • Cultivated forward-thinking, inclusive, and performance-driven company culture to lead industry innovations.
  • Ensured compliance with industry regulations while maintaining ethical business practices at all times.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.

Customer Service Liaison

EU Consult LTD
01.2014 - 01.2017
  • Delivered exceptional customer service to a diverse client base, exceeding expectations and building strong relationships
  • Resolved customer inquiries and issues promptly and effectively, ensuring high satisfaction rates
  • Contributed to operational efficiency by maintaining accurate records and completing administrative tasks efficiently.
  • Streamlined communication channels for improved client interactions and increased efficiency.
  • Collaborated with team members to ensure seamless service delivery and consistent customer support.
  • Tracked customer service cases and updated service software with customer information.
  • Cross-trained and provided backup support for organizational leadership.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Promptly responded to inquiries and requests from prospective customers.
  • Delivered prompt service to prioritize customer needs.
  • Facilitated smooth transitions between departments when necessary to address complex client needs effectively.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Managed high call volumes while maintaining a professional and empathetic demeanor with customers.
  • Responded proactively and positively to rapid change.

Executive Director

13 Suites And Hotels LTD
01.2011 - 01.2015
  • Increased customer base and market penetration through innovative promotional campaigns
  • Secured favorable pricing and scheduling with six third-party contractors through effective negotiation
  • Developed and delivered training programs for over 12 F&B and hotel management professionals
  • Collaborated with the board of directors to set strategic direction and ensure operational excellence.
  • Established and maintained strong relationships with customers, vendors, and strategic partners.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Strengthened internal communication channels to facilitate cross-functional collaboration and decision making.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
  • Established performance benchmarks for each department in alignment with the organization''s strategic priorities.
  • Increased organizational efficiency by streamlining processes and implementing new systems.
  • Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
  • Managed financial, operational and human resources to optimize business performance.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Monitored key business risks and established risk management procedures.
  • Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
  • Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Represented organization at industry conferences and events.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked effectively in fast-paced environments.
  • Developed and maintained courteous and effective working relationships.
  • Strengthened communication skills through regular interactions with others.

Business Analyst

Mittal Energy (ONGC)
01.2007 - 01.2010
  • Mapped process activities to identify shortfalls and options to rectify operational inefficiencies within Mittal Energy
  • Evaluated country reports and monitored trends to understand competitive environments and assess current strategies
  • Orchestrated smooth and effective flow of country data to support the transition of effective entry into new market environments
  • Assessed the impact of current entry systems, business processes on users and stakeholders and evaluated potential areas for improvement
  • Assessed strategic implications of business intelligence data for OECD countries and oil-producing regions within them.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Optimized data access and storage to improve performance of analytics systems.
  • Drafted reports on company financial metrics to assess successes and account for deficiencies.
  • Evaluated potential investments by performing financial analyses to assess profitability and viability within the company's long-term strategy.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Analyzed key aspects of the business to evaluate factors driving results and summarized them into presentations.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Developed customized reports, summarizing and presenting data in visually appealing format.

Education

Master of Science - Management Science

Brunel University, Uxbridge, United Kingdom
07.2016
  • Minored in Small Business & Entrepreneurship

Skills

  • Leadership: Directed and motivated diverse teams across multiple ventures, fostering collaboration and achieving ambitious goals
  • Strategic Planning: Developed and executed successful marketing campaigns, identified and capitalized on new market opportunities, and optimized business operations to drive growth
  • Customer Service: Delivered exceptional customer experiences, built strong relationships, and increased customer loyalty and retention
  • Content Creation: Crafted compelling written and visual content, including graphics, social media posts, and website copy, to engage audiences and achieve marketing objectives
  • Digital Media Management: Leveraged digital platforms and tools to build brand awareness, drive engagement, and maximize online presence
  • Business Administration: Managed all aspects of business operations, including financial management, human resources, and administrative tasks
  • Writing & Editing: Possess strong writing and editing skills, providing clear, concise, and impactful content across various formats
  • Digital Media & Graphic Design: Certified in video production and digital media, with additional certificates in graphic design

Business Experience

  • Founder & CEO, Rah & Alibi LLC, California, US, Present, Launched and manage a thriving media and graphics business in California, providing high-quality design and content creation services to clients. Developed and implemented effective marketing strategies to attract and retain clients, resulting in steady business growth. Managed all aspects of operations, including client communication, project planning, delivery, and financial management.
  • Co-founder & Director of Admin, FYRD SC, Pleasant Hill, California, US, Present, Played a key role in founding and establishing FYRD SC, a private security company with a PPO license, specializing in providing security services in the Pleasant Hill area. Developed and implemented efficient systems for budget management, client communication, and event organization. Collaborated with co-founder and team members to achieve shared goals and promote company growth.
  • Business Analyst, Mittal Energy, London, England, 2007-01-01, 2010-12-31, Mapped process activities to identify shortfalls and identify options to rectify operational inefficiencies within Mittal Energy.Evaluated country reports and monitored trends to understand competitive environments and assess current strategies.Orchestrated smooth and effective flow of country data to support transition of effective entry into new market environment.Assessed impact of current entry systems, business processes on users and stakeholders and evaluated potential areas for improvement.Assessed strategic implications of business intelligence data for OECD countries and oil producing regions within them.
  • Customer Service Liaison, EU Consult LTD, Abuja, Nigeria, 2014-01-01, 2017-12-31, Delivered exceptional customer service to a diverse client base, exceeding expectations and building strong relationships.Resolved customer inquiries and issues promptly and effectively, ensuring high satisfaction rates.Contributed to operational efficiency by maintaining accurate records and completing administrative tasks efficiently.
  • Executive Director, 13 Suites And Hotels LTD, Abuja, Nigeria, 2011-01-01, 2015-12-31, Increased customer base and market penetration through innovative promotional campaigns.Secured favorable pricing and scheduling with six third-party contractors through effective negotiation.Developed and delivered training programs for over 12 F&B and hotel management professionals.Collaborated with the board of directors to set strategic direction and ensure operational excellence.

Certification

  • Austin Peay State University Training ,

Diploma Video Production & Editing - 2020


  • Canva LLC,

Graphics & Digital Design Expert - 2022


  • Dramatic Arts - Level 5 - Guildhall School of Music & Drama Certification - England

Affiliations

  • Google Local Guide

Timeline

Co-Founder & Director of Administration - FYRD Security Corp
01.2023 - Current
Founder & CEO - Rah&Alibi LLC
08.2021 - Current
Customer Service Liaison - EU Consult LTD
01.2014 - 01.2017
Executive Director - 13 Suites And Hotels LTD
01.2011 - 01.2015
Business Analyst - Mittal Energy (ONGC)
01.2007 - 01.2010
Brunel University - Master of Science, Management Science

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Hilda Anidi