Hilda L. Arrieta
Miami,FL
Summary
Dedicated and competent Surgical coordinator with 4+ years experience in scheduling surgical cases, providing pre-operative instructions to patients and ensuring that all incoming patient information are properly stored and handled.
Overview
22
22
years of professional experience
Work History
Surgical Coordinator
Miami Bone & Joint Institute
Miami, Florida
12.2012 - Current
- Schedule patients' surgeries and pre-operative appointments with primary care physicians.
- Insurance verification /obtaining authorization for surgeries.
- Educate patient about pre and post- operative procedures.
- Communicate with medical supply representatives to order surgery equipment/ durable medical equipment.
- Worked directly with the physician to ensure accurate interpretation, coding and reimbursement.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Scheduling patients for pre-op testing and obtaining medical clearances from primary care physicians.
- Scheduling patients for their post-op appointments.
- Ensuring all surgeries have been coded correctly/ inputting surgical charges and diagnosis codes.
- Facilitate communication between physician and hospital departments, department management and patients.
- Work independently on assigned tasks with minimal supervision.
Referral Coordinator
Gutleber Medical Center
Miami, FL
04.2010 - 11.2018
- Greet patients and visitors.
- Linked families to relevant community support to meet non-medical needs.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Followed up with clients and specialists to inquire about experience and collect reports.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Triage phone calls and patient inquiries, in a professional and efficient manner.
- Retrieve messages frequently from voicemail (and EMR system where applicable) and return messages by the end of business day.
- Assist doctors with patients, translate for the doctor.
- Data entry.
- Check patient eligibility, recertify radiology procedures, get authorization for patients with Medicaid HMO'S.
- Release medical records to patients.
- Register/ check in & out all patients using Medstar Network.
- Scan patients demographics, insurance information, test results using Medstar Network.
Medical Secretary
Miami Center For Dermatology
City, FL
01.2013 - 08.2016
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Retrieved and scanned all patient medical information in Eclinical Works 10 system.
- Gathered and recorded all patient information including health insurance eligibility, referring physician, past medical information, and test results.
- Scheduled patient biopsy , and similar procedures as directed by the attending physician.
- Assisted with patient procedures when shortfall in staffing demanded.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Education
High School Diploma -
Miami Southridge Senior High School
Miami, FL08.1999
Skills
Word 2000 and XP, Excel 2000 XP, Intergy, Microsoft Outlook, Athenahealth, Office hour, Medisoft Network Professional, Mesdstar Network, Eclinical Works 10
Languages
Speak Spanish
Skills
consultation, CPT, Data entry, diagnosis, faxes, ICD 10, Insurance, interpretation, Medical Manager, Excel 2000, Microsoft Outlook, PowerPoint 2000, Word 2000, primary care, coding, radiology, Scheduling, Speak Spanish, staffing, supervision, surgery, Triage phone calls, x-rays
Timeline
Medical Secretary
Miami Center For Dermatology
01.2013 - 08.2016
Surgical Coordinator
Miami Bone & Joint Institute
12.2012 - Current
Referral Coordinator
Gutleber Medical Center
04.2010 - 11.2018
High School Diploma -
Miami Southridge Senior High School
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