Overview
Work History
Timeline
Summary
Skills
Work Availability
Education
Languages
Receptionist

Hilda E Calderon

Kansas City,US

Overview

11
11
years of professional experience

Work History

Health and Beauty Associate/ Cashier

Walmart
04.2024 - 01.2025
  • Ensure precise cash handling and restock shelves, enhancing store aesthetics and sales.
  • Collaborate with team during peak hours, fostering a positive work environment.
  • Enhance customer satisfaction with efficient checkout and proactive problem-solving.
  • Adhere to safety protocols and maintain professional standards consistently.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Delivery Driver

Lunchera
12.2020 - 01.2021
  • Delivered food orders promptly and accurately
  • Maintained a clean and organized delivery vehicle
  • Fostered positive relationships with restaurant staff and customers, contributing to seamless order fulfillment and repeat business for Lunchera
  • Implemented rigorous safety protocols and leveraged GPS technology to ensure timely, secure deliveries while adhering to traffic regulations

Data Entry/ Transcription

Southern Pathology Services
04.2018 - 09.2018
  • Entered patient data for accurate records, improving efficiency by reducing errors
  • Transcribed diagnostics with precision, enhancing report accuracy and reliability
  • Managed sensitive patient information, ensuring compliance with ethical standards
  • Utilized lab software effectively, streamlining data processing and sample tracking

Administrative Assistant

University of Puerto Rico - Ponce
02.2014 - 05.2014
  • Streamlined office communications, enhancing caller response time and service quality
  • Utilized office software to boost document preparation accuracy and efficiency
  • Maintained office equipment for uninterrupted daily operations
  • Assisted visitors with inquiries, ensuring high-quality customer service
  • Provided essential administrative support, contributing to a well-organized office environment and positive student experience at UPR-Ponce

Timeline

Health and Beauty Associate/ Cashier

Walmart
04.2024 - 01.2025

Delivery Driver

Lunchera
12.2020 - 01.2021

Data Entry/ Transcription

Southern Pathology Services
04.2018 - 09.2018

Administrative Assistant

University of Puerto Rico - Ponce
02.2014 - 05.2014

Bachelor - Office Systems

University of Puerto Rico-Ponce

Certificate - Basic Medical Billing Course

University of Puerto Rico-Ponce

Summary

Customer Service Representative bringing top-notch skills in oral and written communication (Spanish and English), active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Skills

  • Bilingual in Spanish and English
  • Customer Service
  • Microsoft applications proficiency
  • Data Entry
  • Team collaboration
  • Transcription
  • Administrative Support
  • Client relationship building
  • Multitasking proficiency/Detail-oriented
  • Time management
  • Cash handling experience/Point of sale systems

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

Certificate - Basic Medical Billing Course

University of Puerto Rico-Ponce
Ponce, Puerto Rico

Bachelor - Office Systems

University of Puerto Rico-Ponce
Ponce, Puerto Rico
05.2014

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Hilda E Calderon