Hilda Figueroa
St. Cloud,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Permitting position. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Permitting position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Permit Specialist
ALLPROSOLAR, LLC
02.2021 - Current
- Created documents with applicant information and verified data against database information from property appraisal.
- Researched information on required documents for registering contractors.
- Informed office of required documentation for licensing and permitting.
- Stayed up-to-date Florida laws and licensing requirements to complete accurate and efficient reviews.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
PERMIT COORDINATOR III
EN Engineering
04.2022 - 07.2023
- Performed routine data entry or document management.
- Stayed up-to-date on Florida laws and licensing requirements to complete accurate and efficient applications.
- Updated operational records or licensing information using computer terminals.
- Researched information in municipal archives upon request of public officials or private citizens.
- Created documents with applicant information and verified data against property appraisal database information.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Permit Technician
Fence Outlet
02.2013 - 12.2016
- Improved permit processing efficiency by streamlining application procedures and documentation requirements.
- Maintained up-to-date knowledge of local codes and regulations to provide accurate guidance to applicants and colleagues.
- Collaborated with other departments to address complex permit scenarios, ensuring compliance with all relevant regulations.
- Provided exceptional customer service by assisting applicants in navigating the permitting process, answering questions, and offering solutions to potential issues.
- Managed electronic databases of permit applications, tracking their progress through the approval process and maintaining accurate records for future reference.
- Participated in training sessions to stay current on industry trends, best practices, and changes in code requirements.
- Expedited urgent permit requests by prioritizing tasks and working closely with colleagues to ensure timely approvals.
- Handled large volumes of incoming inquiries via phone calls, emails, or walk-in appointments professionally while managing competing demands on time effectively.
- Developed strong relationships with contractors, architects, engineers, property owners ensuring smooth workflows throughout the permit process.
- Maintained organized filing systems for both physical and electronic permit records, ensuring easy access to information when needed.
- Actively participated in team meetings, sharing insights and expertise to support colleagues in their work and improve overall department performance.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Stayed up-to-date on Florida laws and licensing requirements to complete accurate and efficient reviews.
- Created documents with applicant information and verified data against property appraisal database information.
- Performed routine data entry or document management.
- Ensured accurate permit issuance by thoroughly reviewing applications and identifying any missing or incomplete information.
Permit Technician
City Of Kissimmee
04.2004 - 05.2009
- Managed electronic databases of permit applications, tracking their progress through the approval process and maintaining accurate records for future reference.
- Developed strong relationships with contractors, architects, engineers, property owners ensuring smooth workflows throughout the permit process.
- Maintained organized filing systems for both physical and electronic permit records, ensuring easy access to information when needed.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Created documents with applicant information and verified data against property appraisal database information.
- Handle front counter and retrieve residential and commercial application enter into system generate fee due by customer and also made sure permit number was included on the receipt.
- Prepared application and made sure all required documents are included that included full residential architectural drawing if new construction both on residential and commercial applications., Notice of Commencement.
- Place application on a to be review bin for both residential and commercial.
- Communicate with client when permit has been approved by the plans reviewer on both residential and commercial application.
- Create a batch with all fees paid for both residential and commercial submittals.
Education
CERTIFICATE - Drafting Technology
Atlantic Cape Community College
Mays Landing, NJ06.1996
No Degree - Credit-free Course Treating Customer's With Care
Atlantic Cape Community College
Mays Landing, NJ09.1991
GED -
Atlantic Cape Community College
Mays Landing, NJ11.1985
No Degree - Specialize Training/Accounting 1/Typing II
Atlantic Cape Community College
Mays Landing, NJ04.1983
No Degree - Accounts Clerk
Atlantic Cape Community College
Mays Landing, NJ11.1982
No Degree - Clerk Typist/Word Processor
Atlantic Cape Community College
Mays Landing, NJ07.1982
Skills
- Safety Protocols
- Decision Making
- Organizational Skills
- Construction Experience
- Attention to Detail
- Research Abilities
- Problem Solving
- Software Proficiency
- Permit Knowledge
- Customer Service
- Team Collaboration
- Conflict Resolution
- Interpersonal Skills
- Environmental Awareness
- Multitasking
- Permit Processing
- Site Inspections
- Problem-Solving Abilities
- Document Verification
- Data Entry
- Proficient in MSword/Excel/Powerpoint
- Application Review
- Document Preparation
- Money Handling
- Report Preparation
- Researching Skills
Languages
English
Full Professional
Spanish
Full Professional
Timeline
PERMIT COORDINATOR III
EN Engineering
04.2022 - 07.2023
Permit Specialist
ALLPROSOLAR, LLC
02.2021 - Current
Permit Technician
Fence Outlet
02.2013 - 12.2016
Permit Technician
City Of Kissimmee
04.2004 - 05.2009
CERTIFICATE - Drafting Technology
Atlantic Cape Community College
No Degree - Credit-free Course Treating Customer's With Care
Atlantic Cape Community College
GED -
Atlantic Cape Community College
No Degree - Specialize Training/Accounting 1/Typing II
Atlantic Cape Community College
No Degree - Accounts Clerk
Atlantic Cape Community College
No Degree - Clerk Typist/Word Processor
Atlantic Cape Community College
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