Hilda Gozon
Banning,CA
Summary
Dedicated and detail-oriented healthcare administration professional with over 10 years of experience supporting medical and administrative functions within adult healthcare facilities for the mentally ill and disabled. Skilled in maintaining accurate medical records, applying medical terminology, and ensuring compliance with healthcare regulations. Adept at working with physicians, patients, and families to provide clear communication and support. Highly organized, proficient in managing both collaborative team projects and independent responsibilities, and knowledgeable in the financial aspects of healthcare operations.
Overview
24
24
years of professional experience
Work History
Healthcare Administrator
State College Center Care
02.2010 - 01.2020
- Maintained and organized patient medical records, ensuring accuracy, confidentiality, and regulatory compliance.
- Acted as liaison between doctors, patients, and families, providing compassionate and clear communication.
- Supported daily operations, including patient scheduling, intake, and coordination of services.
- Managed administrative and financial aspects, including billing, insurance documentation, and reporting.
- Collaborated with interdisciplinary teams to support patient care plans and facility goals.
- Handled high-volume documentation and large-scale projects independently while supporting team initiatives.
Release of Information Technician
State College Center Care
11.2010 - 01.2019
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries regarding the status of medical records requests.
- Ensured data integrity by closely reviewing requested records for accuracy before releasing them to requesters.
- Collaborated with healthcare providers, insurance companies, and legal professionals to ensure accuracy and completeness of released information.
Assistant Healthcare Administrator
State College Center Care
02.1996 - 12.2010
- Tracked expenses, processed invoices and completed other related accounting tasks
- Maintained physical files and area logs
- Strict compliance to Title 22 Regulations
- Performed routine clerical tasks by filing and copying patient documents
Education
Vocational - Pharmacy Technician
American Career College
CA06.2005
Some College (No Degree) - Adult Residential Facility Administrator
Senior Community Learning
CAAssociate of Medical Secretariat - Healthcare
St. Jude Medical Center
Manila, Phillippines04.1990
Skills
- Medical records management
- Compliance and confidentiality (HIPAA)
- Excellent verbal, written and listening skills
- Strong organizational skills and attention to details
- Basic computer skills
- Strong interpersonal skills
Timeline
Release of Information Technician
State College Center Care
11.2010 - 01.2019
Healthcare Administrator
State College Center Care
02.2010 - 01.2020
Assistant Healthcare Administrator
State College Center Care
02.1996 - 12.2010
Vocational - Pharmacy Technician
American Career College
Some College (No Degree) - Adult Residential Facility Administrator
Senior Community Learning
Associate of Medical Secretariat - Healthcare
St. Jude Medical Center
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