Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hilda Keever

Youngsville,LA

Summary

Dynamic and detail-oriented professional with a strong work ethic, recognized for enhancing client satisfaction at Leave It to Keever through meticulous cleaning and green practices. Proven expertise in bathroom sanitization and effective communication, fostering trust and reliability while mentoring teams to achieve high-quality results and improved customer retention.

Overview

12
12
years of professional experience

Work History

Lead Professional House Cleaner

Leave It to Keever
04.2020 - 05.2025
  • Enhanced client satisfaction by consistently providing thorough and detail-oriented cleaning services.
  • Assisted clients in preparing their homes for special events or occasions by providing specialized deep-cleaning services as needed.
  • Promoted green cleaning practices within the team, contributing to a more sustainable business operation.
  • Established open lines of communication with clients, fostering an environment where feedback was welcomed and acted upon accordingly.
  • Ensured adherence to safety guidelines during all aspects of the cleaning process, reducing accidents and injuries among staff members.
  • Developed customized cleaning plans for clients with specific needs or preferences.
  • Reduced client complaints by addressing concerns promptly and implementing corrective actions when necessary.
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement in their skills.
  • Performed routine inspections of completed work to verify that it met company standards and client expectations before leaving premises.
  • Streamlined house cleaning processes for increased efficiency and time management.
  • Conducted regular inventory checks to ensure adequate supplies were available for each job assignment.
  • Maintained a clean, safe, and healthy environment through the proper use of cleaning products and equipment.
  • Improved customer retention rates by building strong relationships with clients based on trust and reliability.
  • Mentored junior cleaners in advanced techniques, leading to higher-quality work and improved client satisfaction ratings.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Changed bed linens and collected soiled linens for cleaning.
  • Operated electronic backpack vacuums and floor sweepers.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Sorted, laundered and put away various laundry items.
  • Returned emptied garbage receptacles to proper locations.
  • Polished fixtures to achieve professional shine and appearance.

CEO's Assistant

Elderly Home Health Care
04.2013 - 08.2019
  • Oversaw employee onboarding processes, ensuring seamless integration into the company culture from day one.
  • Monitored executive and site schedules to coordinate meetings and corporate events.
  • Developed monthly reports.
  • Negotiated contracts with vendors for optimal pricing terms while maintaining high-quality products or services received in return.
  • Developed strategic plans and initiatives.
  • Prepared operational and salary budgets.
  • Oversaw HR training, coaching, mentoring and staff retention.

Education

High School Diploma -

Universidad Autónoma De Chihuahua
Mexico, City
06-1984

Skills

  • Strong work ethic
  • Bathroom sanitization
  • Proper chemical usage
  • Appliance cleaning
  • Safety protocols
  • Elderly care assistance
  • Multilingual communication
  • Event clean-up
  • Efficient time management
  • Move-in and move-out cleaning
  • Teamwork
  • Customer service
  • Cleaning and organizing
  • Vacuuming and sweeping
  • Mopping and sweeping
  • Cleaning bathrooms
  • Vacuuming
  • Hospitality background
  • Housekeeping
  • Residential cleaning

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Lead Professional House Cleaner

Leave It to Keever
04.2020 - 05.2025

CEO's Assistant

Elderly Home Health Care
04.2013 - 08.2019

High School Diploma -

Universidad Autónoma De Chihuahua

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