Hilda Lopez-Sanchez
Bryan,TX
Summary
Results-driven professional with 6 years of experience in managing customer service and 3 years in GMP Quality Control Laboratories. Expertise in multitasking, writing, and organization. Known for excellent communication and time management skills. Delivers tasks with precision and efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Control Sample Management
Fujifilm Diosynth Biotechnologies
College Station, TX
02.2021 - Current
- Collect, label, and store lab samples according to laboratory specifications for a wide variety of test methods.
- Prepare lab for daily operations by stocking materials and equipment.
- Participate in extra training and courses to refine and improve upon industry knowledge.
- Perform routine checks on sensitive lab equipment such as pipettes, freezers, refrigerators, and thermometers etc., to achieve consistent and high-performing functionality.
Shift Lead
Dairy Queen
College Station, TX
08.2015 - 09.2021
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Managed daily workflow and scheduled staff for adequate coverage.
- Checked orders for quality and completeness.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Supervised and led employees to maintain productivity and customer service levels.
Prep Assistant
Wall Distributing Corp.
College Station, TX
07.2019 - 12.2019
- Used pallet jacks to move items to and from warehouse locations.
- Trained new employees regarding warehouse procedures and standards.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Prepared orders by processing requests, pulling materials, packing boxes and placing orders in delivery area.
Cook/cashier
Whataburger
College Station, TX
07.2018 - 07.2019
- Trained new team members in cash register operation, stock procedures and customer services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
Cook/Hostess/server
Ninfas Mexican Restraunt
College Station, TX
09.2015 - 12.2018
- Greeted incoming guests to escort to assigned dining area and present menus.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Education
High School Diploma -
A&M Consolidated High School
College Station, TX05.2017
Skills
- Multitasking skills
- Problem solving
- Leadership
- Organizational skills
- Bilingual (English and Spanish)
- Computer skills
Certification
- Food Handler
- Driver's License
- ServSafe Manager
Additional Information
I am a very quick learner and any employer I've worked for can say I am very reliable. Punctuality is not a problem since I have my own transportation and can do any employer errands as needed. Any reference can describe me as a goal reacher and hard working. I would like to grow in a great company and show my determination with hard work.
Timeline
Quality Control Sample Management
Fujifilm Diosynth Biotechnologies
02.2021 - Current
Prep Assistant
Wall Distributing Corp.
07.2019 - 12.2019
Cook/cashier
Whataburger
07.2018 - 07.2019
Cook/Hostess/server
Ninfas Mexican Restraunt
09.2015 - 12.2018
Shift Lead
Dairy Queen
08.2015 - 09.2021
High School Diploma -
A&M Consolidated High School
- Food Handler
- Driver's License
- ServSafe Manager
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