Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hilda Losoya

Kyle

Summary

Dynamic leader with proven ability to enhance organizational performance through effective team building and customer service strategies. Demonstrated success in quickly adapting to new roles and implementing impactful changes that drive company growth. Expertise in training, monitoring, and morale-boosting techniques to elevate employee engagement and productivity. Experienced Package Handler skilled in assembling, sealing, scanning, and loading parcels while adhering to safety protocols.

Overview

31
31
years of professional experience

Work History

Splitter

Fed Ex Ground
Kyle
11.2024 - Current
  • Followed established safety procedures while operating splitting machinery.
  • Strictly adhered to company policies regarding the safe handling of hazardous materials.
  • Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
  • Scanned, pushed and loaded items on conveyor line for loading into trailers.

Cashier

Academy Sports and Outdoors
Kyle
06.2023 - 02.2024
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Offered customers carry-out service at completion of transaction.
  • Answered phone calls to assist customers with questions and orders.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Office Administrator/Customer Service

Lowe’s Home Improvement
Kyle
09.2020 - 07.2022
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.

Merchandiser

Crossmark
Austin
02.2013 - 12.2014
  • Assembled promotional displays, including quarter and full-size point of purchase displays
  • Rotated manufacturer products as needed
  • Stocked and replenished merchandise according to store merchandising layouts
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.

Sales Representative

Crossmark, Sam's Club
Odessa
01.2011 - 03.2013
  • Engaged with customers in a sincere and friendly manner
  • Followed merchandising guidelines to present visually appealing displays
  • Maintained targeted sales
  • Offered product samples, and helped customers find items.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Administrative Assistant

Roosevelt County Chamber of Commerce, Portales
Portales
01.1994 - 09.2003
  • Monitored and screened visitors to verify accessibility to inter-office personnel and directed them to correct office.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Ordered and distributed supplies while adhering to a fixed office budget
  • Provided clerical support to company employees/departments/other companies including copying, faxing, managing calls/mail/messages and files, postage meter, bulk rate, correspondents
  • Coordinated board and committee meetings, including schedules and information preparation and distribution
  • Money-bookkeeping for rental of rooms. Rented/reservations of rooms out for private celebrations, parties and meetings
  • Helped plan community events

Receptionist\Accounts Receivable: Accounts Payable

Eastern New Mexico University
Portales
08.1994 - 05.1995
  • Sorted, received, distributed mail correspondence between departments/personnel, including parcel packaging
  • Provided clerical support to company employees, including copying, faxing, file management
  • Answered telephone inquiries from students
  • Computer, filling, bookkeeping
  • Acquired account balances for students
  • Copied student information onto microfiche film

Education

Some College (No Degree) - General Studies

Eastern New Mexico University
Portales, NM

Skills

  • Cash Handling- 10 years
  • Cashier- 8 years
  • Inventory- 6 years
  • Training- 6 years
  • POS- 5 years
  • Data Entry- 4 years
  • Planogram- 2 years
  • Scheduling
  • Bookkeeping
  • Clerical Experience
  • Merchandising
  • Administrative Experience
  • Event Planning
  • MS Office
  • Accounts Receivable
  • Accounts Payable
  • Safety procedures
  • Hazardous materials handling
  • Supply restocking
  • Customer service
  • Heavy lifting

Languages

  • English, Spanish

    • Timeline

    Splitter

    Fed Ex Ground
    11.2024 - Current

    Cashier

    Academy Sports and Outdoors
    06.2023 - 02.2024

    Office Administrator/Customer Service

    Lowe’s Home Improvement
    09.2020 - 07.2022

    Merchandiser

    Crossmark
    02.2013 - 12.2014

    Sales Representative

    Crossmark, Sam's Club
    01.2011 - 03.2013

    Receptionist\Accounts Receivable: Accounts Payable

    Eastern New Mexico University
    08.1994 - 05.1995

    Administrative Assistant

    Roosevelt County Chamber of Commerce, Portales
    01.1994 - 09.2003

    Some College (No Degree) - General Studies

    Eastern New Mexico University

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