Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesManager

Hilda Lovo

Montgomery Village,MD

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Interpreter Services Coordinator

Liberty Service
08.2023 - Current
  • Prepared reports summarizing usage trends related to interpreter services across various departments within the company.
  • Conducted regular meetings with interpreters to discuss performance expectations and feedback from clients.
  • Provided support to other departments in the organization by providing language translation services as needed.

Sales Manager

Primerica
03.2017 - Current
  • Identified and developed new markets for products or services.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.

Attendant Care Worker

MBI Health Services
02.2014 - 03.2021
  • Collaborated with other members of the health care team to ensure the best possible outcomes for patients and clients.
  • Communicated effectively with family members regarding patient care plans.
  • Participated in staff meetings related to patient care planning.

Education

Investment License -

Kaplan University
18618 Crestwood Dr Hagerstown, MD 21742
04-2021

GED -

Carlos Rosario School
Washington D.C.
09-2016

Skills

  • Technical knowledge
  • Cultural Awareness
  • Word Conflict Resolution
  • Ethical Codes Adherence
  • Scheduling management
  • Multilingual proficiency
  • Interpreting expertise
  • Teamwork
  • Time management
  • Multitasking Abilities
  • Organizational skills
  • Team collaboration
  • Adaptability and flexibility
  • Relationship building
  • Professional ethics
  • Public relations
  • Self motivation
  • Client service
  • Public speaking

Certification

Mental Health Technician

  • TraumaInformed Care certification– Various accredited institutions or organizations focused on mental health care.

Timeline

Interpreter Services Coordinator

Liberty Service
08.2023 - Current

Sales Manager

Primerica
03.2017 - Current

Attendant Care Worker

MBI Health Services
02.2014 - 03.2021

GED -

Carlos Rosario School

Investment License -

Kaplan University
Hilda Lovo