Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hilda Luna

Renton

Summary

Bilingual administrative professional with a focus on training operations and performance support. Proven expertise in coordinating onboarding processes, optimizing workflows, and enhancing training materials in fast-paced environments. Dedicated driver trainer adept at facilitating workshops and providing performance assessments to improve driver education and safety protocols. Committed to organizational objectives and professional development within administrative support roles.

Overview

6
6
years of professional experience

Work History

Driver Trainer

Amazon, Inc.
Kent
05.2021 - 05.2025
  • Trained new drivers on safety protocols and operational procedures to ensure adherence to standards.
  • Conducted regular assessments of driver performance, providing feedback and coaching to enhance skills and efficiency.
  • Developed training materials and resources for ongoing driver education and collaborated with management to improve training programs.
  • Facilitated workshops on best practices for safe driving techniques and educated drivers on defensive driving.
  • Assisted in resolving driver issues through effective communication and support, fostering a culture of safety.

Administrative Support

Landscaping Trees
Renton
06.2019 - 08.2020
  • Completed day-to-day duties with attention to detail, contributing innovative ideas to enhance team performance.
  • Worked collaboratively with a diverse group of coworkers to achieve project objectives and meet deadlines.
  • Provided excellent customer service and addressed inquiries to improve overall satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.

Education

GED -

Renton Technical College
Renton, WA
06-2021

Some College (No Degree) - Software Systems

Tecnologico De Zacatecas
Mexico,

Skills

  • Driver training
  • Performance assessment
  • Workshop facilitation
  • Problem solving
  • Attention to detail
  • Data entry
  • Microsoft Excel
  • Coaching techniques
  • Safety protocols
  • Training material development
  • Team collaboration
  • Communication skills
  • Customer relationship management
  • Administrative support
  • Microsoft Office

    • Languages

    English
    Full Professional
    español
    Native/ Bilingual

    Timeline

    Driver Trainer

    Amazon, Inc.
    05.2021 - 05.2025

    Administrative Support

    Landscaping Trees
    06.2019 - 08.2020

    GED -

    Renton Technical College

    Some College (No Degree) - Software Systems

    Tecnologico De Zacatecas

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