Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hilda Medrano

Kyle

Summary

Dynamic Triage Medical Assistant with proven expertise in patient triage and vital signs monitoring at Hill Country OBGYN. Recognized for enhancing patient satisfaction through effective communication and optimizing care processes. A reliable team player skilled in HIPAA compliance and compassionate patient interactions, dedicated to delivering high-quality healthcare.

Overview

19
19
years of professional experience

Work History

Triage Medical Assistant

Hill Country OBGYN
02.2012 - 06.2025
  • Managed patient triage processes to prioritize care based on urgency and clinical need.
  • Collaborated with healthcare team to optimize patient flow and reduce wait times.
  • Conducted thorough patient assessments, documenting vital signs and medical histories accurately.
  • Enhanced patient satisfaction by efficiently processing prescription orders and addressing inquiries.
  • Coordinated with pharmaceutical vendors to negotiate better coverage terms, optimizing client benefit offerings.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.

Medical Assistant

Prime Healthcare Providers
01.2006 - 01.2012
  • Administered injections and medications per physician orders, ensuring patient safety and adherence to protocols.
  • Assisted healthcare providers during examinations, enhancing workflow efficiency and patient care quality.
  • Managed patient scheduling and coordinated follow-up appointments, improving overall clinic operations.
  • Conducted patient intake assessments and documented vital signs accurately in electronic health records systems.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Education

GED -

Agua Dulce High School
Agua Dulce, TX

Skills

  • Vital signs monitoring
  • HIPAA compliance
  • Verbal communication
  • IV insertion
  • Specimen collection
  • Patient triage
  • Compassionate
  • Appointment scheduling
  • Customer service
  • Reliable team player
  • Vital sign monitoring

Languages

Spanish
Native or Bilingual

Timeline

Triage Medical Assistant

Hill Country OBGYN
02.2012 - 06.2025

Medical Assistant

Prime Healthcare Providers
01.2006 - 01.2012

GED -

Agua Dulce High School

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