Hilda Barclay
Denton,Texas
Summary
Resourceful Senior Operations Supervisor recognized for high productivity levels and efficient task completion. Skilled in strategic planning, team leadership, and process optimization to enhance operational workflows. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and effective team management.
Overview
7
7
years of professional experience
Work History
Senior Operations Supervisor
Kroger Dedicated Logistics
Keller, Texas
05.2023 - 06.2024
- Coordinated and supervised operations staff to ensure efficient workflow.
- Developed and maintained operational procedures, policies, and standards for the department.
- Monitored daily operations performance metrics and identified areas of improvement.
- Conducted regular meetings with team members to review progress and discuss challenges.
- Ensured compliance with safety regulations and company policies across all departments.
- Analyzed production data to identify opportunities for process optimization.
- Identified root causes of operational issues and implemented corrective action plans accordingly.
- Assisted in developing new strategies for improving productivity and efficiency.
- Tracked budget expenditures for the department to ensure financial goals were met.
- Created reports summarizing operations activities for senior management review.
- Led team training sessions to provide employees with necessary skillsets.
- Trained, mentored and motivated employees to maximize team productivity.
- Implemented new operational procedures, resulting in an increase in process efficiency.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
- Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
Transportation Supervisor
Albertsons Companies
Roanoke, Texas
04.2017 - 05.2023
- Managed multiple transportation projects, ensuring successful completion of project goals and objectives.
- Developed and implemented policies and procedures to ensure efficient operations of the transportation department.
- Supervised a team of drivers, dispatchers, mechanics and clerks.
- Created reports on shipment status, delivery times, cost estimates, and other metrics.
- Analyzed data to identify trends in order to improve operational efficiency.
- Collaborated with accounting staff to track spending against budget allocations.
- Monitor and maintain Driver Qualification files on JJ Keller Encompass, SambaSafety, and Disa360 to comply with DOT regulations.
- Maintain DOT-controlled substance and alcohol testing records as required by the Drug Consortium.
- Oversee accuracy of drivers' eligible delays; and developed personnel on delays data entry.
- Processed payroll for over 120 employees weekly, ensuring accuracy of pay and deductions. Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Maintain attendance record per company policy and issue written warnings.
- Build and maintain store master delivery schedules in Cosmos and DPATS.
- Coach and cross-train department personnel on duties and responsibilities for hired-on or backup positions, such as Shop Clerk, Dispatch, Backhaul Coordinator, Routing, and payroll.
- Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
- Recordkeeper for departments' transactions of shop parts, outside services, and repairs.
- Reviewed invoices for accuracy and negotiated contracts with vendors to secure best rates available.
- Perform end-of-period procedure and accruals to submit for adjusted balance.
- Coordinated daily transportation operations, including scheduling and routing of drivers.
- Monitored driver performance and provided feedback to ensure compliance with safety regulations.
- Developed and implemented policies for efficient use of resources and improved customer service delivery.
Education
Bachelor of Arts (B.A.) - Biology
UNIVERSITY OF NORTH TEXAS
Denton, TX12.2015
Associates Degree - Liberal Science Pre-Med
BROOKHAVEN COLLEGE
Farmers Branch, TX05.2010
Skills
- Logistics expertise
- Safety oversight
- Performance monitoring
- Budgeting and cost control strategies
- Policy Development
- Systems implementation
- Staff training/development
- Scheduling
- Cross-functional team management
- Staff hiring
- Team building
- Vendor Management
- Regulatory Compliance
- Financial Analysis
Accomplishments
- Employee of the Month (June 2017 and June 2019)
- Rockstar Employee of the year 2022 (recognition from HQ)
Timeline
Senior Operations Supervisor
Kroger Dedicated Logistics
05.2023 - 06.2024
Transportation Supervisor
Albertsons Companies
04.2017 - 05.2023
Bachelor of Arts (B.A.) - Biology
UNIVERSITY OF NORTH TEXAS
Associates Degree - Liberal Science Pre-Med
BROOKHAVEN COLLEGE
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