Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hilda Rodriguez

Stockton,CA

Summary

Dynamic professional with a proven track record at Louies Market and Deli, excelling in customer service and POS system operation. Skilled in building customer relationships and fostering a positive atmosphere, leading to increased customer satisfaction. Demonstrates exceptional teamwork and collaboration, ensuring operational excellence without compromising on cleanliness and organization standards.

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Manager/Customer Service Cashier/Cook's Assistant

Louies Market and Deli
10.2018 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Prepared food orders to support waitstaff and other team members.
  • Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
  • Managed high call volumes with ease, maintaining composure and professionalism under pressure.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Accomplished multiple tasks within established timeframes.

Office Assistant

St Marys Church Of The Assumption
02.2012 - 08.2016
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.

Cashier, Check Cashier, Stocking Merchandise

Acambaro Meat Market
02.2006 - 08.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

GED -

Edison High School
Stockton, CA

Skills

  • Customer service
  • Relationship building
  • Customer satisfaction
  • Positive attitude
  • POS system operation
  • File organization
  • Verbal communication
  • Mail handling
  • Kitchen organization
  • Cleaning and organization
  • Safe food handling
  • Teamwork and collaboration

Certification

  • [State] Driver's License

Languages

Spanish
Native or Bilingual

Timeline

Manager/Customer Service Cashier/Cook's Assistant

Louies Market and Deli
10.2018 - 01.2025

Office Assistant

St Marys Church Of The Assumption
02.2012 - 08.2016

Cashier, Check Cashier, Stocking Merchandise

Acambaro Meat Market
02.2006 - 08.2010

GED -

Edison High School
Hilda Rodriguez