Hilda Sanchez
San Antonio,TX
Summary
Efficient Warehouse Picker known for maintaining high levels of productivity and accurately completing tasks in fast-paced environments. Specialized skills include inventory management, order processing, and safety compliance. Excel in time management, teamwork, and adaptability, ensuring smooth operations and effective collaboration in warehouse settings.
Overview
13
13
years of professional experience
Work History
Warehouse Picker
Frito Lay
San Antonio, Texas
10.2015 - Current
- Organized stockroom shelves to ensure efficient storage of products.
- Picked items for customer orders according to order slips or verbal instructions.
- Packaged items securely in boxes, bags or other containers before shipping.
- Verified accuracy of picked items against pick list or customer order.
- Inspected incoming shipments for damage or discrepancies between the packing list and actual inventory received.
- Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units.
- Performed regular cycle counts to verify physical inventory count with system records.
- Operated hand-held scanners to track product movement within the warehouse environment.
- Attended mandatory training sessions regarding safety protocols, operational procedures and new technology implementation.
- Pulled merchandise to fulfill orders to specification.
Bilingual CSR
Habitat for Humanity
San Antonio, Texas
05.2013 - 04.2015
- Answered incoming customer inquiries in Spanish and English, providing accurate information and solutions.
- Provided excellent customer service to clients with diverse cultural backgrounds, resolving their issues promptly and effectively.
- Explained product features, benefits, warranties and services in both languages while upselling additional products or services.
- Processed orders accurately, entered data into computer systems quickly and efficiently.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.Handled registers ,counted all monies recorded totals
CSR
The Smile Center
San Antonio, TX
02.2012 - 01.2013
- Provided customer service support to customers over the phone and by email.
- Handled customer inquiries and complaints in a timely manner.
- Identified customer needs and provided appropriate solutions.
- Processed orders, forms, applications, and requests.
- Followed up with customers to ensure their satisfaction.
- Maintained records of customer interactions, transactions, comments, and complaints.Schelduled patient appointments.Called to confirm appointments. Administered sedation to patients.
Education
High School Diploma -
Tift Co High School
Tifton, GA06-1993
Skills
- Product identification
- Shipping and packaging
- Picking and processing
- Utilization reporting
- Stock replenishment
- Package handling
- Merchandise selection
- Product labeling
- Warehouse auditing
- Material handling
- Barcode scanning
Timeline
Warehouse Picker
Frito Lay
10.2015 - Current
Bilingual CSR
Habitat for Humanity
05.2013 - 04.2015
CSR
The Smile Center
02.2012 - 01.2013
High School Diploma -
Tift Co High School