Hilda Snipe
Baltimore,MD
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level receptionist or call center opportunities to enhance abilities while contributing to company growth. Strong work ethic and exceptional interpersonal skills.
Overview
34
34
years of professional experience
Work History
PERSONNEL ASSOCIATE I
Baltimore City Department Of Social Services
Baltimore, MD
01.2022 - 01.2024
- Assisted with the onboarding process of new hires; Entered new hire data into Sailpoint; Completed new hire set-up for incoming staff; Researched and compiled data for special projects; Trained entry-level employees on processing transactions, creating, and maintaining personnel files. Processed employee transactions.
- Managed Secondary Employment process and tracked decisions.
- Served as the HR point of contact and backup for the Executive Assistant to the Assistant Director of HR.
- Conducted exit interviews with departing staff members to identify areas needing improvement in the organization's recruitment processes.
PERSONNEL CLERK
Baltimore City Department Of Social Services
Baltimore, MD
04.2017 - 01.2024
- Maintained personnel records and files, ensuring accuracy of information and confidentiality.
- Compiled statistical reports related to personnel activities such as hires, transfers, performance appraisals, and absenteeism.
- Responded to inquiries from staff regarding human resources issues, rules, regulations, benefits.
- Collaborated with other departments to ensure proper onboarding of new hires into the system.
- Performed various office duties such as filing documents, photocopying documents, front desk receptionist.
PERSONNEL SPECIALIST
Baltimore City Department Of Social Services
Baltimore, MD
02.1995 - 01.2011
- Maintained records of personnel-related data such as hires, transfers, performance reviews and absenteeism.
- Maintained, monitored and reported compliance with the Performance, Planning and Evaluation Program (PEP). Monitored social work license compliance.
- Maintained agency organizational charts, reclassification tracking systems, computed salaries and monitored the non-competitive promotion process.
- Served as front receptionist desk back-up.
- Processed employees transactions.
- Training HR staff as needed.
PERSONNEL CLERK
Department Of Juvenile Services
Baltimore, MD
08.1989 - 02.1995
- Process re-classes; updated employee history cards; maintained Personnel Records; responded to written and telephone inquiries related to Personnel procedures; computed new hire salaries; distributed memos, bulletins, and job announcements; reviewed personnel transactions; maintained Q&A database; maintained and updated MVA license checks as well as the employee criminal background checks; generated reports for the Secretary.
Education
High School Diploma -
Dunbar High School
Baltimore, MDSkills
- Verbal & written communication
- Detail oriented
- Critical thinker
- Organization
- Basic computer & phone skills
- Team Player
References
References available upon request.
Timeline
PERSONNEL ASSOCIATE I
Baltimore City Department Of Social Services
01.2022 - 01.2024
PERSONNEL CLERK
Baltimore City Department Of Social Services
04.2017 - 01.2024
PERSONNEL SPECIALIST
Baltimore City Department Of Social Services
02.1995 - 01.2011
PERSONNEL CLERK
Department Of Juvenile Services
08.1989 - 02.1995
High School Diploma -
Dunbar High School
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