HILDA WALKER
SAN ANTONIO,TEXAS
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of post-secondary education
31
31
years of professional experience
Work History
Credit Analyst
Soarion Federal Credit Union
SAN ANTONIO, TX
08.2024 - Current
- Analyzed credit applications to assess borrower risk and creditworthiness.
- Evaluated financial documents to ensure compliance with lending policies.
- Collaborated with loan officers to streamline loan processing workflows.
CONSTRUCTION LOAN ADMINISTRATOR
TRIAD FINANCIAL SERVICES
07.2022 - 08.2024
- Managed the entire construction process and carried loans to funding.
- Sent accurate documents to dealers and borrowers for signature collection.
- Prepare and send accurate documents to dealer and borrower for required signatures.
- Communicated with partners, retailers, and third-party vendors to support borrowers in completing the construction loan process.
- Ensure files are properly directed to assigned investors with stated SLAs.
- Evaluate property appraisals to ensure accuracy and appropriateness relative to loan.
- Assist loan processors and marketing for complete loan closing and funding procedures.
- Request conversion process within Encompass/ MSP servicing platform.
- Requested funds from accounting to complete modification and assignment recordings.
CHATTEL LOAN PROCESSOR & AUDIT/FUNDER
CREDIT HUMAN FEDERAL CREDIT UNION
04.2019 - 07.2022
- Ensured quality output of manufactured home loan documents and funded loans through meticulous review processes.
- Ensured accuracy of manufactured home loan documents and funded loans.
- Delivered services to internal and external business partners promptly, prioritizing deadlines and responsiveness.
- Ensured high-quality customer service to meet client needs.
OPERATION/PLANNING MANAGER
CHRISTOPHER CONTRACTING
09.2007 - 01.2019
- Established and maintained project files, managed nine employees, compiled and prepared company budget and payroll, and oversaw collection of accounts and expenses to ensure financial accuracy.
- Assisted in creating proposals, statements, credits, and invoices for customers and vendors to streamline billing processes.
- Investigated and resolved customer disputes to enhance client satisfaction and maintain positive relationships.
- Facilitated the processing of city permits, judgements and liens for residential, commercial and manufactured homes.
- Maintained database with billing information, generated monthly bills, updated client information.
RESIDENCY PROGRAM COORDINATOR
WILFORD HALL MEDICAL CENTER
05.1995 - 09.2007
- Performed clerical and technical duties to analyze, evaluate, and improve processes for compliance with Graduate Medical Education Standards for Accreditation and Department of Defense.
- Maintained program data and documents, conducted program data review and analysis, prepared reports, and recommendations.
- Coordinated meetings, prepared correspondence, received incoming calls, and greeted visitors to facilitate effective program communication.
- Assembled and maintained patients' medical records, verified correct patient identification and reviewed records for completeness of documentation.
- Transcribed physicians' orders for nursing staff.
- Facilitated communication between healthcare providers and Spanish-speaking patients to ensure understanding of medical information.
- Honored with Civilian of the Quarter title three times for exceptional contributions to the team.
- Achieved annual nominations for exceptional contributions and performance within the team.
- Recognized for maintaining 100% adherence to customer service protocols and guidelines.
Education
Associate Degree - Applied Science
St. Phillips College
SAN ANTONIO, TX 09.1994 - 05.1997
Skills
- Credit underwriting
- Credit assessment
- Loan documentation
- Risk assessment
- Regulatory compliance
- Proficient in Microsoft Office
- Attention to detail
- Team collaboration
- Client relationship management
Timeline
Credit Analyst
Soarion Federal Credit Union
08.2024 - Current
CONSTRUCTION LOAN ADMINISTRATOR
TRIAD FINANCIAL SERVICES
07.2022 - 08.2024
CHATTEL LOAN PROCESSOR & AUDIT/FUNDER
CREDIT HUMAN FEDERAL CREDIT UNION
04.2019 - 07.2022
OPERATION/PLANNING MANAGER
CHRISTOPHER CONTRACTING
09.2007 - 01.2019
RESIDENCY PROGRAM COORDINATOR
WILFORD HALL MEDICAL CENTER
05.1995 - 09.2007
Associate Degree - Applied Science
St. Phillips College
09.1994 - 05.1997