Hildeberto Garcia
Elmhurst,NY
Summary
Proven multitasker and engaging communicator, I excelled at Annie Moore's by elevating customer experiences through expert beverage preparation and suggestive selling. Demonstrated exceptional customer service expertise and reliability, contributing to a significant increase in loyal clientele. My blend of hospitality service expertise and salesmanship consistently met and surpassed employer expectations. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Bartender
Annie Moores
04.2016 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Plumber's Assistant
Donato
04.2021 - 03.2022
- Organized and moved materials from truck to job site to support project requirements.
- Assisted in installing various plumbing systems, enhancing overall building safety and functionality.
- Filled plumbing fixtures and pipes with water or air to detect and locate leaks.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
- Streamlined inventory management by organizing supplies, leading to quicker job completion times.
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Installed valves, hangers, supports, and flanges inside piping systems.
- G60 and F60 Certifications
Server
Bar Americain (New American Cousine)
03.2013 - 07.2017
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Food Runner
Mesa Grill ( SouthWest Restaurant)
08.2009 - 03.2013
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Busboy/server
Sequoia
03.2000 - 10.2012
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
No Degree -
La Guardia
New York, United States03.2005
GED -
La Guardia Community College
New York, United StatesSkills
- Suggestive Selling
- Customer service expertise
- Liquor, beer, and wine knowledge
- Patience and Tolerance
- Highly reliable
- Handling Difficult Customers
- Sales expertise
- Beverage Preparation
- Hospitality service expertise
- Salesmanship
- Engaging personality
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Plumber's Assistant
Donato
04.2021 - 03.2022
Bartender
Annie Moores
04.2016 - Current
Server
Bar Americain (New American Cousine)
03.2013 - 07.2017
Food Runner
Mesa Grill ( SouthWest Restaurant)
08.2009 - 03.2013
Busboy/server
Sequoia
03.2000 - 10.2012
No Degree -
La Guardia
GED -
La Guardia Community College
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