Hilerae Clark
Summary
Supervised and trained over the past 13 years working for the military. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Automation Clerk
United States Air Force
04.2019 - 10.2021
- Managed Students Not in Training (SNIT).-Works assignment and order issues with FSS.- Schedules out processing appointments for students and ensures they are kept.- Won Civilian Category 1 of the Quarter for the squadron and the group for the months of October through December 2020.-Drafts reports, slides, provide data, etc., as required to brief outside agencies and leadership- Screen and forward incoming and outgoing mail in a timely manner as well as appropriately coordinate all correspondence as required.- Review all correspondence to ensure its free of grammatical errors and reflect student status.-Develop, establish, and maintain office procedures.-Establish, maintain, purge, and dispose of files and records.- Code all Student out Training (SOTs) in LMS with the correct code as well as a detailed note of why the airman is waiting to move on to their nextnext duty location.- Ran the Personal Reliability Program (PRP)
- Briefed airmen on PRP responsibilities as well as ensured PRP spreadsheet was always up to date andtracked where the airmen where in the process.-Kept up with PRP directives and regulations.
Food Service Supervisor and Training Manager
United States Air Force
02.2015 - 10.2017
- Revamped 56th Support Squadron Services Training program, created lesson plans, and updated squadron members training records to ensure theywere 100 percent compliant.-Planned, scheduled, and coordinated work tasks for 20 plus dining facility employees.- Managed $84 thousand in equipment and supplies needed to support food operations.-Developed and organized first ever Iron Chef Competition for Luke AFB.-Increased airman education readiness by preforming Unit Training Manager duties.
Food Service Supervisor
United States Air Force
04.2014 - 04.2015
- Enforce Quality Assurance for a $1.2 million contract
- Conducted over 330 inspections to ensure standards were met and exceeded.-Managed training records and created lesson plans for military members in upgrade training.-Planned first ever squadron Iron Chef competition.-Orchestrated production logs and forecasted head-counts.-Instructed Food Handlers course and certified all military members on USDA and public health standards.-Received a Commendation Medal for work at Kunsan AB
Food Services
United States Air Force
02.2008 - 04.2014
- Prepared and maintained proficiency in all aspects of food preparation, cooking, baking, line service, and presentation.-Maintained lodging monetary assets and 100 percent accountability of inventory and funds control.-Created lodging reservations for airmen and their families while providing quality customer service.-Streamlined and updated Lodging Air Force Instructions and Operating Instructions.-Provided clear procedures for guest service representatives.-Trained newly assigned airmen on Lodging Touch System and front desk procedures
- Expedited the training process.-Tracked and controlled maintenance log and reduced room downtime.-Managed mid-shift operations and safeguarded military assets.-Trained Records Custodian, organized and managed all of the Dining Facility records and well as kept them in compliance with wing standards.-Maintained facility safety program
- Ensured zero mishaps and preformed weekly safety briefings.-Preformed shift supervisor duties that are normally reserved for a NCO
Food service apprentice
United States Air Force
04.2006 - 02.2008
- Enforced strict sanitation and food storage standards which led to 100 percent pass rate in Public Health inspections.-Orchestrated meal orders for 7 mobility processing lines.-Directed preparation of 145 thousand meals annually, as well as prepared over 3500 flight meals.-Volunteered to safeguard over 250 families during Halloween Pumpkin Patrol-Received an Achievement medal for work at Fairchild AFB
Education
Hospitality And Fitness Management -
Community College of The Air Force
Montgomery, ALBachelor of Business Administration - Human Resources Management
Southern New Hampshire University
Hooksett, NH06.2025
Skills
- Prolific in Microsoft Word, Excel, and PowerPoint
- Typing: 50 WPM
- Secret Security Clearance
- First Aid/CPR
- Multitasking and prioritization
- Flexible
- Document Review
- Customer service
- Time management
- Travel planning
- Scheduling
- Administrative Support
Certification
- Airman leadership school certificate
- Non-commissioned Officer professional enhancement course certification
- Non-Commissioned Officer Academy certification
Timeline
Office Automation Clerk
United States Air Force
04.2019 - 10.2021
Food Service Supervisor and Training Manager
United States Air Force
02.2015 - 10.2017
Food Service Supervisor
United States Air Force
04.2014 - 04.2015
Food Services
United States Air Force
02.2008 - 04.2014
Food service apprentice
United States Air Force
04.2006 - 02.2008
Hospitality And Fitness Management -
Community College of The Air Force
Bachelor of Business Administration - Human Resources Management
Southern New Hampshire University
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