Hilina'i Hochuli
Honolulu,HI
Summary
Reliable and upbeat employee successful at promoting customer loyalty and satisfaction with consultative techniques and diligent attention to individual needs. Knowledgeable about client aquisitions and quick to learn business culture. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Extremely loyal to place of employment and more than ready to go above and beyond for superiors and co-workers. Willingness to take on added responsibilities to meet team goals. Organized and reliable candidate successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
Work History
Style Advisor
Aritzia
10.2023 - Current
- Enhanced client satisfaction by providing personalized styling advice and recommendations.
- Increased store sales by being proactive with client needs.
- Developed strong skills in conflict resolution and always remained professional while making clients feel cared for.
- Built strong relationships with clients through attentive service and knowledgeable fashion guidance.
- Built a strong client base with regular clients who would arrange personal styling appointments with me via in store and online.
- Collaborated with store management to plan and execute seasonal sales events and promotions.
Sales Associate
Raw Spirit NYC
10.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Psychology - Psychology
Pace University
New York, NY05.2026
Bachelors Degree - Psychology
Southern New Hampshire University
Hooksett, NH05.2026
Skills
- Excellent People Skills
- Retail Store Operations
- Persuasive Selling
- Store Opening and Closing
- Speaking Clearly
- Answering Customer Questions
- Product and Service Sales
- Credit and Cash Transactions
Timeline
Style Advisor
Aritzia
10.2023 - Current
Sales Associate
Raw Spirit NYC
10.2021 - 12.2021
Bachelor of Psychology - Psychology
Pace University
Bachelors Degree - Psychology
Southern New Hampshire University
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