Hilla Mor
Program Coordinator
Miami,FL
Summary
Dedicated and detail-oriented professional with over 10 years of experience streamlining operations, enhancing communications, and executing tasks with precision. Most recently served as an Program Coordinator, acting as a strategic partner to senior leadership to optimize executive functions and organizational success. Expert in complex calendar management, high-stakes communication, and multi-priority coordination.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Program Coordinator
PARK AVENUE SYNAGOGUE
03.2025 - Current
- Executive Support: Provided comprehensive operational and administrative support to multiple executives, ensuring the seamless execution of programs and initiatives.
- Process Management: Coordinated registration, participant engagement, and streamlining processes to programs and events.
- Logistics & Curriculum Support: Oversaw logistical and administrative operations for educational and youth initiatives, supporting curriculum implementation and enhancing program delivery.
- Financial & Compliance Management: Prepared and submitted billing documentation with precision, ensuring accuracy, compliance, and timely processing.
Executive Assistant
W HOTELS BY MARRIOTT
01.2024 - 11.2024
- Leadership Support: Provided comprehensive operational and administrative support to the General Manager to ensure the seamless execution of executive responsibilities.
- Strategic Liaison: Acted as the primary point of contact for GM-level correspondence, maintaining professional and accurate communication with all stakeholders.
- Calendar Optimization: Directed a high-volume executive calendar, including the coordination of meetings, appointments, and travel arrangements.
- Conflict Resolution: Managed and de-escalated guest cases by identifying root causes and collaborating across teams to implement effective resolutions.
- Office Operations: Executed administrative functions including developing presentations, drafting documents, and managing office workflows.
Project Coordinator
SEA ME DIVE
12.2021 - 01.2024
- Project Leadership: Facilitated the planning, execution, and closing of projects by liaising between leadership, clients, and third-party vendors.
- Operational Strategy: Developed and implemented a service strategy and CRM platform, contributing to improved performance metrics.
- Compliance: Managed regulatory permit processes and ensured compliance through ongoing correspondence with government entities.
- Administration: Oversaw customer relations, record keeping, and the development of administrative training protocols.
Solution Consultant
PAYPAL
11.2020 - 10.2021
- Risk Mitigation: Investigated fraudulent activities and charge disputes, analyzing data to determine validity per company policies.
- Technical Support: Provided troubleshooting and resolution for technical issues using GSR (Global Service Request) services.
- Client Engagement: Engaged with clients across multiple channels to promote retention and provide personalized service.
Community Manager
WEWORK
10.2019 - 03.2020
- Engagement & Events: Orchestrated large-scale networking and enrichment events to drive community engagement.
- Facility Management: Managed workspace reservations, amenities, and security access controls via the Space Station system.
- Client Onboarding: Facilitated the end-to-end client onboarding process, including site tours and contract negotiations.
Program Director
NITZANIM ELEMENTARY SCHOOL
09.2014 - 08.2019
- Strategic Planning: Developed and implemented annual educational strategies and mid-year/year-end goals.
- Data Reporting: Assessed proficiency levels and delivered cyclical evaluation reports to leadership.
Education
Bachelor’s of Psychology -
Florida International University
Miami, FL01.2022
Bachelor’s of Education - undefined
Seminar Hakibbutzim College
Tel Aviv, Israel01.2018
CORE COMPETENCIES
- Executive Support: Strategic Planning, Executive Calendar Management, Travel Logistics.
- Communication: Stakeholder Management, Conflict Resolution, Professional Correspondence.
- Operations: Project Coordination, Process Improvement, Regulatory Compliance.
- Key Traits: Confidentiality, Proactive Problem Solving, Adaptability.
Timeline
Program Coordinator
PARK AVENUE SYNAGOGUE
03.2025 - Current
Executive Assistant
W HOTELS BY MARRIOTT
01.2024 - 11.2024
Project Coordinator
SEA ME DIVE
12.2021 - 01.2024
Solution Consultant
PAYPAL
11.2020 - 10.2021
Community Manager
WEWORK
10.2019 - 03.2020
Program Director
NITZANIM ELEMENTARY SCHOOL
09.2014 - 08.2019
Bachelor’s of Education - undefined
Seminar Hakibbutzim College
Bachelor’s of Psychology -
Florida International University