Hillari Burnett
Clayton,NC
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Competent and kind Resident Care Coordinator committed to high levels of communication, timely charting and medicine distribution. Patient, caring and organized with a talent for relating to patients and approachable attitude. Ready to bring comprehensive, individualized care to high-demand facility with up to patients.
Overview
17
17
years of professional experience
Work History
Certified Nursing Assistant
Highland House Nursing And Rehabilitation Center
11.2022 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Educated patients and family members on best home care practices for healing and recovery.
- Upheld infection control and prevention policies across different patient-facing areas.
- Supported needs of 20+ residents under long-term care
Medication Technician
Four Oaks Senior Living
10.2020 - 12.2022
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reordered medication to maintain adequate supply.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Reviewed patient progress to document effects of any prescribed medication.
- Turned and repositioned patients to prevent bedsores.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Supported needs of 20+ residents under long-term care
Resident Care Coordinator
Senter's Memory Care
05.2018 - 10.2020
- Hired and trained new staff members on facility policies, patient care and medicine distribution.
- Administered medications to patients and remained vigilant for negative side effects.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
- Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
- Hired and trained 10+ new staff members on facility policies, patient care and medicine distribution
Supervisor
Carillon Assisted Living
03.2013 - 01.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Achieved results by working with staff to meet established targets
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
Crew Trainer
Mcdonalds
05.2006 - 10.2012
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Maintained current knowledge of all team position requirements.
- Trained and mentored 5+ new personnel hired to fulfill various roles
- Used Excel to design training for new crew employees and increase company retention and productivity rates 65%
Education
High School Diploma -
Harnett Central High School
Angier, NC06.2009
Skills
- Process Improvement
- Schedule Development
- Team Building
- Staff Discipline
- Training and Mentoring
- Goal-Oriented
- Records Updating
- Privacy and Confidentiality
- Emergency Response
- Safety Management
- Infection Control
- Biohazard Disposal
Reference
Personal
- Rose Buell 919.492.5567
- James Buell 919.492.6241
- Patty Simms 919.205.1820
Professional
- Sonja Mozingo 919.915.2614
- Shirley McNeil 919698.3367
- Jenissa Poole 919.817.9291
Timeline
Certified Nursing Assistant
Highland House Nursing And Rehabilitation Center
11.2022 - Current
Medication Technician
Four Oaks Senior Living
10.2020 - 12.2022
Resident Care Coordinator
Senter's Memory Care
05.2018 - 10.2020
Supervisor
Carillon Assisted Living
03.2013 - 01.2018
Crew Trainer
Mcdonalds
05.2006 - 10.2012
High School Diploma -
Harnett Central High School
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