Hillary Berryman
West Jordan,UT
Summary
Accomplished Office Manager with proven professional experience in financial management, where I have streamlined accounting processes and enhanced the accuracy of financial reporting. I also have experience as an operations professional, improving process efficiencies and supporting strategic initiatives, with expertise in logistics management and team coordination. I am a highly dependable, ethical, and reliable support specialist and leader who combines advanced organizational, technical, and business acumen.
Overview
12
12
years of professional experience
Work History
Office Manager/Bookkeeper
V Construction and Landscaping
02.2021 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed all facets of HR for 60+ employee company, handling recruitment, onboarding, developed and implemented HR policies and employee development
- Streamlined accounts payable and receivable processes, improving cash flow management and efficiency. Managed banking reconciliations, completed bi-weekly payroll, ensured compliance with tax regulations by preparing accurate federal, state and local tax fillings on time, generated monthly and quarterly statements for review
Lead Office Coordinator
Caliber Collision
03.2018 - 01.2021
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Processed and posted customer payments using accounting software to maintain accurate financial records,, handled AR for all Utah locations
- Cross-functional support on collision estimating, parts ordering and detailer when needed
Office Manager/Bookkeeper
Solid Tech
08.2015 - 03.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets, processed weekly payroll for 100+ employees ensuring compliance with tax regulation.
- Streamlined HR process for improved efficiency and productivity
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated travel itineraries or work and personal
Customer Service Representative
Two Men and a Truck International
03.2014 - 08.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts finding satisfactory resolutions for both customers and the company.
- Responded to customer requests for products, services, and company information.
- Managed scheduling and logistics for moving services, ensuring timely execution of operations.
- Manages phone/online bookings for truck rentals and equipment, offering customer support
Education
High School Diploma -
Granger High School
West Valley City, UTSkills
Customer service
Timeline
Office Manager/Bookkeeper
V Construction and Landscaping
02.2021 - Current
Lead Office Coordinator
Caliber Collision
03.2018 - 01.2021
Office Manager/Bookkeeper
Solid Tech
08.2015 - 03.2018
Customer Service Representative
Two Men and a Truck International
03.2014 - 08.2015
High School Diploma -
Granger High School