HILLARY BII
Auburn,WA
Summary
Results-oriented Inventory Control Manager with expertise in order management, warehouse operations and purchasing. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy. Maintains optimal inventory levels and solves routine and complex problems independently.
Overview
11
11
years of professional experience
Work History
Inventory Controller/Slotting
Columbia Distributing
Kent, WA
04.2019 - 07.2021
- Configured warehouse spaces as dictated by forecast of inbound products, customer, and production needs.
- Identified opportunities to reduce costs and improve productivity.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Discovered slotting improvement opportunities, including storage type, consolidation, and warehouse zoning/sequencing.
- Developed analyses using Excel and prepared data visualization charts (Heat Map) to support analyses.
Inventory Controller
Columbia Distributing
Kent, WA
12.2018 - 04.2019
- Managed inventory by performing physical counts, identifying variances, and reconciling records.
- Received incoming products, checked paperwork, and reviewed merchandise for accuracy against documentation.
- Researched inventory-related discrepancies and made appropriate adjustments in the inventory system.
- Pulled damaged, recalled, and products for return or disposal.
- Investigated and resolved variances with inventory records.
Delivery Driver
Columbia Distributing
Kent, WA
02.2015 - 05.2017
- Transported and safely delivered loads to prevent damage or loss.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
Sales Representative
Columbia Distributing
Kent, WA
11.2010 - 02.2015
- Developed key customer relationships to increase sales.
- Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell promotional products to new and existing clients.
- Fostered relationships with customers to expand customer base and retain business.
- Monitored customer order process and addressed customer issues.
- Identified customer needs to deliver relevant product solutions and promotions to meet target budgets.
Education
BBA in Business Economics -
Morehouse College
Atlanta, GA05.2015
Data Analytics
Colaberry School of Data Analytics
Plano, TXSkills
- Analytical Problem Solving
- Effective Customer Upselling
- Warehouse Management
- Cost-reduction strategies
- Relationship Building
- Warehouse Operations
- Attention to Detail
- SQL
- Excel
- Dashboard creation
Timeline
Inventory Controller/Slotting
Columbia Distributing
04.2019 - 07.2021
Inventory Controller
Columbia Distributing
12.2018 - 04.2019
Delivery Driver
Columbia Distributing
02.2015 - 05.2017
Sales Representative
Columbia Distributing
11.2010 - 02.2015
BBA in Business Economics -
Morehouse College
Data Analytics
Colaberry School of Data Analytics
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