Summary
Overview
Work History
Education
Skills
Personal Information
Ethnicity
Additional Information
Languages
Timeline
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Hillary Brahmbhatt

Hillary Brahmbhatt

Rome

Summary

Entrepreneurial Owner with a proven track record of building successful businesses from the ground up. Expertise in developing strategic, scalable operations that effectively capitalize on emerging market opportunities. Committed to delivering exceptional customer satisfaction and high-quality service. Focused on exceeding expectations and embracing increased responsibilities.

Overview

10
10
years of professional experience

Work History

Owner

Convenience Store
Rome
01.2023 - Current
  • Managed daily operations of a busy convenience store, ensuring efficient sales and service.
  • Supervised staff to promote quality customer service and effective teamwork.
  • Organized inventory and maintained stock levels to maximize product availability.
  • Implemented promotional displays to enhance product visibility and boost sales.
  • Trained new employees on store policies and customer interaction standards.
  • Enforced health and safety regulations to guarantee a safe shopping environment.
  • Developed relationships with local vendors for timely product delivery and optimal pricing.
  • Conducted weekly financial reconciliations to ensure accurate cash management.

Real Estate Broker

Keller Williams Realty North West
Rome
01.2024 - 10.2025
  • Managed daily operations, ensuring efficient inventory control and customer satisfaction.
  • Implemented cost-saving measures, increasing profitability and reducing waste.
  • Streamlined supplier negotiations to secure favorable pricing and delivery terms.
  • Introduced loyalty program, boosting customer retention and engagement.
  • Cultivated strong team culture, enhancing employee satisfaction and lowering turnover rates.
  • Conducted market analysis to identify untapped customer segments for targeted promotions.
  • Drove significant revenue growth through strategic product placement and marketing initiatives.
  • Mentored staff in customer service excellence and product knowledge to improve service quality.

Manager

Motel
Elkin
01.2020 - 01.2023
  • Conducted inventory checks, significantly reducing discrepancies and enhancing accuracy.
  • Trained new staff on cashier protocols, promoting teamwork and operational efficiency.
  • Provided exceptional customer service, resolving issues promptly to ensure satisfaction.
  • Developed rapport with regular customers, increasing loyalty and repeat business.
  • Streamlined cash handling processes, minimizing errors and improving transaction efficiency.
  • Implemented a new inventory system, leading to substantial reductions in discrepancies.
  • Mentored new hires on operational procedures, fostering a positive team environment.
  • Proposed a customer feedback system that generated actionable insights for service improvement.

Cashier

Gas Station
Morganton
01.2016 - 01.2020
  • Processed cash transactions accurately, ensuring reliability and compliance with policies.
  • Operated cash register efficiently, managing customer transactions effectively.
  • Maintained cleanliness and organization of cashier area and store displays to enhance aesthetics.
  • Handled cash, credit, and debit transactions, confirming accuracy throughout processing.
  • Delivered exceptional customer service by promptly addressing concerns and resolving issues.
  • Collaborated with team members to optimize daily operations during peak hours.
  • Resolved customer inquiries to improve service quality and strengthen loyalty.

Education

Notary Public -

Surry Community College
ELKIN, NC
01.2022

Real Estate License -

Sea coast real estate academy
WILMINGTON, NC
01.2021

Manicurist -

West Piedmont College
MORGANTON, NC
01.2018

Skills

  • Communication and negotiation
  • Customer service and support
  • Presentation skills
  • Organizational abilities
  • Time management
  • Relationship management
  • Problem solving
  • Sales strategies
  • Market analysis
  • Networking skills
  • Cash management
  • Team leadership
  • Employee training
  • Effective communication
  • Conflict resolution
  • Prospect calling
  • Team collaboration
  • Foreign exchange and currency management

Personal Information

  • Title: self employed
  • Date of Birth: 07/20/93

Ethnicity

Asian

Additional Information

Outstanding communication skill, Very honest and reliable, Superb negotiation skills, Very responsive to complex situations, By nature, a self-motivated, creative thinker offering excellent interpersonal communication, relationship management, customer service and presentation skills. I can organize and prioritize the tasks at hand to get the job done., Avid reader, Music lover, Exploring new places and immersing in different cultures, Passion for cooking and experimenting with new recipes and flavors

Languages

English,Hindi,Gujarati.

Timeline

Real Estate Broker

Keller Williams Realty North West
01.2024 - 10.2025

Owner

Convenience Store
01.2023 - Current

Manager

Motel
01.2020 - 01.2023

Cashier

Gas Station
01.2016 - 01.2020

Notary Public -

Surry Community College

Real Estate License -

Sea coast real estate academy

Manicurist -

West Piedmont College