Hillary Ceballos Soto
Washington,DC
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Dedicated Photographer exhibiting true love for craft, art and science of photography process. Seasoned professional at using camera lenses, controls and composition to capture stunning results. Consistently enhancing creative insight through projects and professional workshops. Skillful Catering Server with background managing high volumes of guest needs in fast-paced environments. Hard-earned catering experience for large events and conferences. Catering Server with proven skills in preparing foods, condiments, silverware and supplies for events with up to [Number] guests. Highly efficient and driven with focused and attentive nature. Experience running food, passing trays and explaining menus and dishes. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Photographer
My Own Company
11.2022 - Current
- Offered image proofs to help clients choose best photos from shoot.
- Collaborated with other photographers and videographers to capture special events.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Customized photography strategies based on intended use and client preferences.
- Planned and prepared for on-location and studio shoots.
- Facilitated printing of images for client's portfolio.
- Edited, toned, captioned, and uploaded photographs for publication.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
- Assisted clients with creative ideas for photography needs.
- Selected and set up appropriate props, backdrops, and lighting.
- Streamlined photo selection process for clients using online galleries and proofing systems.
- Increased overall productivity by effectively managing schedules appointments, location scouting, equipment maintenance, image processing, archiving photoshoots.
- Digitally edited photos to enhance appearance.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Generated cost-effective solutions for client's photography needs.
- Monitored trends in photography to stay current in industry.
Catering Server
Catering Services
03.2023 - 01.2024
- Upheld the company''s reputation for excellence by adhering to established service standards while continually seeking opportunities for improvement in personal performance.
- Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Maintained proper food temperature control, preventing spoilage and ensuring optimal taste quality for guests.
- Inspected dishes and utensils for cleanliness.
- Boosted efficiency during high-volume events through proactively identifying potential bottlenecks in service flow and communicating solutions promptly with team members.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Prepared and maintained drink stations throughout catering events.
- Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
- Replenished condiments and other supplies at tables and service bars.
- Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained flexible work schedule to meet event needs.
Collections Supervisor
Money Management
08.2017 - 12.2021
- Trained new team members on scripts, company services, and collection strategies.
- Documented conversations with consumers and research into accounts.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
Education
High School Diploma -
Santa Barbara High School
07.2017
Skills
- Strong Portfolio
- Commercial Photography
- Project Management
- Adobe Creative Suite
- Administrative and Office Support
- Microsoft Excel
- Customer Relationship Management
- Conflict Mediation
- Follow-up skills
- Payment Processing
- Microsoft Outlook
Languages
Spanish
Native or Bilingual
Timeline
Catering Server
Catering Services
03.2023 - 01.2024
Photographer
My Own Company
11.2022 - Current
Collections Supervisor
Money Management
08.2017 - 12.2021
High School Diploma -
Santa Barbara High School