Hillary Diaz
Troutman,NC
Summary
Proven Tag and Title Clerk with expertise in document verification and exceptional customer service, demonstrated at A&A Motorsports LLC. Skilled in ensuring compliance and accuracy, leading to streamlined vehicle registration processes and enhanced customer satisfaction. Excels in deadline management and attention to detail, significantly improving operational efficiency.
Overview
9
9
years of professional experience
Work History
Tag and Title Clerk
A&A MOTORSPORTS LLC
135 THUNDER RD MOORESVILLE NC 28115
03.2020 - Current
- Communicated with customers to resolve common title issues.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Contacted Multiple Motor Vehicle Departments to determine status of pending titles.
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Calculated and remitted state sales tax, service, and other charges.
- Organized and prepared tax and title documents to transfer ownership of property.
- Stayed current on changing state regulations regarding vehicle registration and titling, ensuring consistent adherence to laws.
- Demonstrated adaptability during peak periods by multitasking and being flexible in handling various tasks at hand.
- Assisted customers with completing necessary paperwork, resulting in increased satisfaction rates.
Tag and Title Clerk
Rodriguez Auto Imports Llc
Orlando, FL
06.2015 - 07.2020
- Communicated with customers to resolve common title issues.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Calculated and remitted state sales tax, service, and other charges.
- Ensured compliance with state regulations by diligently reviewing documents for accuracy and completeness.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
Education
No Degree - NOTARY PUBLIC EDUCATION
Surry Community College
Dobson, NC07.2021
No Degree - Title Clerk
Manheim Title Educational Course
Orlando, FL08.2016
High School Diploma -
COLEGIO WILMA CHAVEZ
TRUJILLO ALTO PUERTO RICO05.2012
Skills
- Title processing
- Filing systems
- Document Verification
- Deadline Management
- Notary Services
- Customer Service
- Attention to Detail
- Vehicle Registration
- License Issuance
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Tag and Title Clerk
A&A MOTORSPORTS LLC
03.2020 - Current
Tag and Title Clerk
Rodriguez Auto Imports Llc
06.2015 - 07.2020
No Degree - NOTARY PUBLIC EDUCATION
Surry Community College
No Degree - Title Clerk
Manheim Title Educational Course
High School Diploma -
COLEGIO WILMA CHAVEZ