Hillary Duvall
Melbourne,KY
Summary
Highly organized and detail-oriented Facility Manager bringing 15 years of experience in providing leadership to employees and customers. Offering a proven aptitude managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and company goals, as well as exceed client satisfaction.
Overview
20
20
years of professional experience
Work History
Facility Manager
Captain Dogs Petcation
11.2009 - Current
- Maintain inventory and order supplies to keep facility resources readily available.
- Evaluate facility operations and personnel for safety and health regulations compliance.
- Oversee all aspects of maintenance, and repair for both internal and external operations.
- Supervise staff of 5 in day-to-day activities.
- Responsible for scheduling staff to meet day to day needs of the facility
- Handle customer relations by addressing complaints and concerns quickly to promote customer satisfaction.
- Prepared reports and schedules with accuracy.
- Maintain documentation and records to meet the needs of clients
Assistant Manager
Linens 'n Things
01.2004 - 11.2009
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Villa Madonna Academy
Villa Hills, KYSkills
- Goal Management
- Employee Hiring
- Scheduling and Planning
- Facility Operations
- Customer Inquiries
- Job Assignments
- Professional Correspondence
- Service Planning
- Money Management
- Customer Care
- Office Supplies and Inventory
- Employee Paperwork
Timeline
Facility Manager
Captain Dogs Petcation
11.2009 - Current
Assistant Manager
Linens 'n Things
01.2004 - 11.2009
High School Diploma -
Villa Madonna Academy
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