Summary
Overview
Work History
Education
Skills
Assessments
Languages
Timeline
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Hillary Herrera

Elizabeth,NJ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job positions. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Industrial Building Cleaner

Brite Care
09.2023 - 02.2024
  • Trained new team members on best practices in industrial building maintenance, contributing to higher team efficiency.
  • Streamlined communication with management regarding necessary repairs or replacements due to wear-and-tear discovered during routine cleanings.
  • Preserved longevity of equipment through meticulous cleaning and maintenance procedures.
  • Ensured inventory control, monitoring supplies usage, placing orders as needed to maintain adequate stock levels at all times.
  • Improved overall cleanliness of facility by conducting daily walk-throughs to identify and address cleanliness issues.
  • Developed strong relationships with suppliers/vendors resulting in cost-effective pricing on essential supplies without sacrificing quality.

Cashier

Panera Bread
04.2022 - 07.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
  • Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained clean and organized workspace, contributing to a positive environment for customers and coworkers.
  • Improved overall efficiency by assisting training of new hires on cashiering processes, policies, and best practices.

Cashier

Twin City Supermarket
05.2021 - 11.2021
  • Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at end of each shift.
  • Maintained a clean, organized, and well-stocked checkout area for optimal functionality.
  • Assisted in training new employees on cashier procedures, enhancing overall team productivity levels.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.

Education

No Degree - Nursing

Caldwell University
Caldwell, NJ
05.2027

High School Diploma -

Alexander Hamilton Preparatory Academy
Elizabeth, NJ
06.2023

Skills

  • Hard working
  • Organized
  • Customer Relations
  • Basic math
  • Guest services
  • Communication abilities
  • Restroom Sanitation
  • Basic Computer Literacy
  • Work Ethic and Integrity
  • Patience and Empathy

Assessments

  • Customer service, Familiar, 06/01/21, Identifying and resolving common customer issues, Familiar
  • Retail customer service, Familiar, 06/01/21, Comprehending and responding to retail customer needs, Familiar
  • Call center customer service, Familiar, 06/01/21, Demonstrating customer service skills in a call center setting, Familiar

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Industrial Building Cleaner

Brite Care
09.2023 - 02.2024

Cashier

Panera Bread
04.2022 - 07.2023

Cashier

Twin City Supermarket
05.2021 - 11.2021

No Degree - Nursing

Caldwell University

High School Diploma -

Alexander Hamilton Preparatory Academy

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Hillary Herrera