Hillary Hudson
Dothan,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Applications Manager
M1 Support Services
Ft. Rucker, Alabama
05.2022 - Current
- Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
- Communicated regularly with customers concerning data exchange and technology integration.
- Generated, debugged and enhanced existing reports with introduction of new system features.
- Developed, implemented and optimized stored procedures and functions using SQL/SSMS.
- Create Reports with Cognos IBM.
Systems Analyst
Alabama College Of Osteopathic Medicine
Dothan, Alabama
10.2020 - 05.2022
- Resolved or escalated problem tickets to resolve user issues.
- Performed system analysis, documentation, testing, implementation and user support for platform.
- Resolved malfunctions with systems and programs through troubleshooting.
- Evaluated and adopted new technologies to address changing industry needs.
IT Intern
City Of Dothan
Dothan, Alabama
05.2020 - 10.2020
Education
Bachelor of Science - Computer Science
Troy University
Dothan, AL12.2020
High School Diploma -
Brantley High School
Brantley, AL08.2010
Skills
- Self-Motivated
- Flexible and Adaptable
- Teambuilding
- Decision-Making
- MS Office
- Data Entry
- Excellent Communication
- Multitasking Abilities
- Analytical and Critical Thinking
- Good Telephone Etiquette
Timeline
Applications Manager
M1 Support Services
05.2022 - Current
Systems Analyst
Alabama College Of Osteopathic Medicine
10.2020 - 05.2022
IT Intern
City Of Dothan
05.2020 - 10.2020
Bachelor of Science - Computer Science
Troy University
High School Diploma -
Brantley High School
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